Summary
Overview
Work History
Education
Skills
Timeline
Generic
Julianna Zane

Julianna Zane

Turnersville

Summary

Dynamic professional with established expertise in client advocacy and operational management at Bogey's Restaurant. Proficient in conflict resolution and effective communication, excelling in crisis management and documentation practices to ensure supportive environments and continuity of care for diverse clientele.

Overview

3
3
years of professional experience

Work History

Staff and Development Manager

Bogey's Restaurant
Pitman
07.2023 - Current
  • Client-Focused Communication: Maintained strong interpersonal relationships with staff and customers, often mediating conflicts, addressing emotional distress, and ensuring a safe, welcoming environment for a diverse clientele.
  • Crisis Management: Responded calmly and effectively to high-stress situations including customer complaints, staff emergencies, and safety issues—skills directly transferable to supporting clients in crisis.
  • Team Leadership & Coaching: Provided guidance and support to a diverse team, offering mentorship and resolving interpersonal challenges to build a cohesive, supportive workplace culture.

Kitchen Manager

Milkweed Table and Market
Pitman
03.2022 - 01.2025
  • Event Planning & Coordination: Managed logistics for private events, including scheduling, client communication, and on-site coordination—experience that translates directly to organizing services and resources for clients.
  • Financial Responsibility & Integrity: Trusted with high-level responsibilities such as ATM access, managing financial records, and handling the books—demonstrating accountability and ethical conduct.
  • Operational Management: Oversaw ordering, inventory, and kitchen workflow, ensuring resources were used efficiently and goals were met—parallel to managing caseloads and coordinating services effectively.

Intern

Cathedral Kitchen
Camden
01.2023 - 05.2023
  • Client Advocacy & Navigation: Worked one-on-one with individuals experiencing homelessness to assess immediate needs and connect them with appropriate resources, including housing, rehabilitation programs, and identification services.
  • Cultural Humility & Trauma-Informed Care: Interacted with individuals from diverse backgrounds, many of whom were experiencing trauma, addiction, or mental illness—responded with empathy, patience, and a solutions-focused approach.
  • Documentation & Follow-Up: Assisted in tracking client progress and maintaining communication with service providers to ensure continuity of care—skills directly relevant to behavioral health case documentation and care planning.

Education

Bachelor of Arts - Psychology

Rowan University
Glassboro, NJ
05-2023

Skills

  • Client Advocacy
  • Operational Management
  • Documentation Practices
  • Decision Making
  • Resolving Conflict
  • Communication

Timeline

Staff and Development Manager

Bogey's Restaurant
07.2023 - Current

Intern

Cathedral Kitchen
01.2023 - 05.2023

Kitchen Manager

Milkweed Table and Market
03.2022 - 01.2025

Bachelor of Arts - Psychology

Rowan University

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