Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juliannah Sommese

San Tan Valley,AZ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Senior Medical Recruiter

One Stop Recruiting
09.2022 - 12.2023
  • Utilized advanced search techniques on various job boards to locate qualified candidates who may not be actively seeking employment opportunities.
  • Increased candidate placements by cultivating strong partnerships with healthcare organizations seeking skilled professionals.
  • Assisted in the onboarding process for new hires, ensuring seamless integration into their respective teams and organizations.
  • Assisted with writing job postings and job descriptions for boards.
  • Enhanced client satisfaction with prompt and professional communication throughout the hiring process.
  • Provided ongoing support to placed candidates, facilitating smooth transitions into new roles and organizations.
  • Assisted with onboarding and orientation of new hires to expedite acclimatization process.
  • Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.

Mortgage Assistant

Cathedral Enterprises LLC
06.2021 - 09.2022
  • Tracked key performance metrics to identify areas for improvement and implemented necessary adjustments for continuous growth in efficiency and effectiveness.
  • Mitigated potential risks by diligently verifying borrower income, credit history, employment, assets, and property details.
  • Streamlined internal processes for better organization of client files, resulting in quicker response times to inquiries or requests from loan officers or borrowers.
  • Maintained strict compliance with federal and state regulations throughout the mortgage lending process.
  • Strengthened client relationships by providing timely updates on loan status and addressing concerns promptly.
  • Contributed to a positive work environment through proactive communication and teamwork among colleagues.
  • Increased customer satisfaction rates with thorough knowledge of mortgage products, effectively communicating options to clients.

Associate Banker

Chase
07.2018 - 06.2021
  • Supported customers by coordinating special actions like ordering new bank cards and personal checks
  • Developed relationships with customers, suggested suitable bank services, and met banking needs
  • Maintained accurate and balanced cash drawers by carefully counting funds and quickly investigating any discrepancy
  • Verified the integrity of deposit checks and money orders to protect customers and the bank from fraud
  • Collected payments for mortgages, loan balances and public utilities on behalf of the bank's customers
  • Complied with applicable banking laws and regulations and followed company security and operational procedures
  • Served as first point of contact for clients and displayed positive first impressions through friendly and expert customer service
  • Reviewed activities regularly to identify opportunities for improvement
  • Addressed concerns quickly to avoid lasting issues
  • Kept work area organized and clutter-free
  • Assisted team members and managers with tasks to maintain productivity and meet project milestones
  • Utilized downtime to perform routine tasks, preventing service delays.

Administrative Assistant

Skydan Real Estate
01.2016 - 01.2019
  • Scheduled meetings
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Filed and retrieved documents, introducing more efficient filing system adopted by company
  • Updated office calendar with new meetings, events and appointments to avoid overbooking.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Customer Service Representative

Walgreens
01.2015 - 12.2015
  • Provided solutions, recommendations, and replacements, using an empathetic approach and demeanor
  • Managed inbound and outbound calls to respond to inquiries and resolve concerns
  • Built strong knowledge of product line to assist customers in selecting products meeting highly personal needs
  • Answered incoming calls and assisted customers with questions
  • Responded to concerns or complaints of members by taking prompt action, investigating and resolving wide range of issues.

Education

High School Diploma -

Plainfield Central
Plainfield, IL
08.2015

Some College (No Degree) -

Joliet Junior College
Joliet, IL

Skills

  • Database Management
  • Customer Service
  • Workflow Optimization
  • Adaptability
  • Interviewing techniques
  • Applicant tracking systems
  • Organizational skills
  • Empathy and compassion
  • Strong communication
  • Full Cycle Recruiting

Timeline

Senior Medical Recruiter

One Stop Recruiting
09.2022 - 12.2023

Mortgage Assistant

Cathedral Enterprises LLC
06.2021 - 09.2022

Associate Banker

Chase
07.2018 - 06.2021

Administrative Assistant

Skydan Real Estate
01.2016 - 01.2019

Customer Service Representative

Walgreens
01.2015 - 12.2015

High School Diploma -

Plainfield Central

Some College (No Degree) -

Joliet Junior College

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Juliannah Sommese