Julianne Baltimore
Robertsville,MO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in mental health field. Has experience with leadership, conducting mental health assessments, group therapy facilitation, and one-on-one individual therapy in diverse population. Brings strong customer service and problem-solving abilities to assist progress in clients' outcomes.
Overview
10
10
years of professional experience
Work History
Bartender
Pacific Brew Haus
05.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Mental Health Counselor Trainee
Crime Victim Center
01.2023 - 08.2024
- Actively contributed to a positive and inclusive therapeutic environment, promoting cultural competence and respect for diverse client backgrounds.
- Conducted thorough assessments to identify client strengths, weaknesses, and areas for growth within their mental health journey.
- Implemented group therapy sessions, fostering a supportive environment and promoting interpersonal growth among participants.
- Provided psychoeducation on mental health topics to clients, increasing awareness and promoting self-advocacy skills.
- Educated clients on available community resources, connecting them with appropriate support services when necessary.
- Developed strong rapport with clients through active listening, empathy, and genuine interest in their wellbeing.
- Enhanced patient outcomes by implementing evidence-based counseling techniques and interventions.
- Assisted clients in developing healthy coping strategies for dealing with stressors and challenging life events.
- Supported clients in crisis situations, providing immediate intervention and stabilization services.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Encouraged patients to discuss experiences in group and individual settings.
Assistant Supervisor, Shipping
Walker Products
05.2021 - 05.2024
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Submitted documentation and reports to upper management.
- Worked with management team to implement proper division of responsibilities.
- Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
- Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.
- Actively participated in continuous improvement efforts aimed at optimizing operational efficiency across all aspects of day-to-day business functions.
- Conducted regular performance reviews, providing constructive feedback designed to help employees reach their full potential.
Server
Cracker Barrel Restaurant
10.2015 - 08.2017
Server
Denny's Restaurants Franchise Association
09.2014 - 09.2015
Education
Master of Arts - Clinical Mental Health
Webster University
Saint Louis, MO08.2024
Bachelor of Arts - Psychology
Culver-Stockton College
Canton, MO05.2021
Bachelor of Arts - Criminal Justice
Culver-Stockton College
Canton05.2021
Minor - Child Advocacy
Culver-Stockton College
Canton, MO05.2021
High School Diploma -
Pacific High School
Pacific, MO05.2017
Skills
- Strong multitasking
- Customer Service
- Team player attitude
- Patience and Tolerance
- Outgoing Personality
- Engaging personality
Timeline
Mental Health Counselor Trainee
Crime Victim Center
01.2023 - 08.2024
Assistant Supervisor, Shipping
Walker Products
05.2021 - 05.2024
Bartender
Pacific Brew Haus
05.2019 - Current
Server
Cracker Barrel Restaurant
10.2015 - 08.2017
Server
Denny's Restaurants Franchise Association
09.2014 - 09.2015
Master of Arts - Clinical Mental Health
Webster University
Bachelor of Arts - Psychology
Culver-Stockton College
Bachelor of Arts - Criminal Justice
Culver-Stockton College
Minor - Child Advocacy
Culver-Stockton College
High School Diploma -
Pacific High School
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