Focused on bringing consistent results through a tenacious and hardworking approach to managing leasing operations. Well-versed in recordkeeping, reporting and regulatory requirements. Analytical and detail-oriented leader skilled at directing team members and maintaining smooth day-to-day functions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Leasing Manager
Allmark Property Management
08.2021 - Current
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Toured property with prospective tenants and provided a wealth of information in regards to its key features.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Performed background, reference, and credit checks as part of the screening process of prospective tenants.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Kept records accurate, detailed, and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Coordinated with participating vendors during event planning.
Created, coordinated and engaged in marketing campaigns.
Managed daily and weekly marketing and leasing plans.
Retail Sales Associate/Keyholder
LA Police Gear
09.2018 - 08.2021
Key holder/Manger (Started Position May 2020)
Opened and closed store independently when needed and prepared nightly bank drop for manager
Supervise all employees and oversee sales, merchandising, guest service and all operational functions in sense of store management.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Displayed merchandise by arranging in appealing and orderly way to boost sales.
Used POS system to process sales, returns, online orders and gift card activations
Inspected merchandise for quality and arranged proper display location on floor
Up-sold and cross-sold products effectively, driving sales and increasing revenue
Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations
Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations
Internship- Marketer/Editor
Stable And Wise
06.2021 - 07.2021
Edited Blog and Tweet posts
Posted the company's Blog Articles and Twitter post on a daily basis
Demonstrated initiative by persistently prospecting, networking and promoting Stable and Wise business.
Use Hootsuite to draft blog posts and articles to help prepare for offical posting.
Worked on projects using knowledge gained in classes to put together recommendations for issues.
Education
Bachelor of Science - Communications
Arizona State University
Tempe, AZ
12.2022
Associate of Arts - Studies Social & Behavioral Studies, Math & Science
Chaffey College
Rancho Cucamonga, CA
06.2020
Skills
Hootsuite
MS Office
Adobe Photoshop
Leadership
Customer Service
Organization and Time management
Multitasking abilities
Teamwork
Flexible & Adaptable
Sales expertise
Timeline
Leasing Manager
Allmark Property Management
08.2021 - Current
Internship- Marketer/Editor
Stable And Wise
06.2021 - 07.2021
Retail Sales Associate/Keyholder
LA Police Gear
09.2018 - 08.2021
Bachelor of Science - Communications
Arizona State University
Associate of Arts - Studies Social & Behavioral Studies, Math & Science