Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Julianne Brady

Columbus

Summary

Dedicated to business success with seven years of customer service experience. Skilled in staff training, building rapport with clients, and managing daily activities for individuals. Well-rounded Personal Care Aide with three years of experience in assisting clients with daily living needs. Dependable employee with a focus on team collaboration and achieving results. Results-oriented achiever exceeding targets in fast-paced environments. Organized and dependable candidate with strong problem-solving abilities and excellent communication skills. Recent graduate with foundational knowledge in Phlebotomy and hands-on experience in academic projects. Detail-oriented individual with exceptional communication and project management skills. Tech-savvy innovator with hands-on experience in emerging technologies and a passion for continuous improvement.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Heinzerling Community
07.2023 - 05.2025
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.

Professional Cleaner

The Cleaning Authority
06.2022 - 06.2023
  • Provided exceptional customer service while addressing specific cleaning requests from clients.
  • Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
  • Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
  • Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
  • Managed client relationships effectively, addressing concerns promptly and professionally while maintaining confidentiality at all times.
  • Reduced allergens in homes by thoroughly vacuuming carpets and upholstery, improving indoor air quality.
  • Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Promoted a healthy environment by disinfecting high-touch surfaces in both residential and commercial spaces.
  • Safeguarded clients'' possessions by following proper procedures during the handling of valuables and fragile items.
  • Upheld safety standards by using appropriate personal protective equipment when handling hazardous materials or chemicals during cleanings.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Direct Support Professional

Arc of Hunterdon County
09.2021 - 07.2022
  • Kept track of resident responses, progress with approaches, and reported any unusual signs or symptoms to the medical staff.
  • Kept track of my interactions with prospects, their families, and advisors, as well as developing relationships with potential referral sources.
  • Checked nursing staff notes for accuracy, completeness, services provided, and patient responses.
  • Organized fun individual and group activities to encourage residents to participate.
  • Provided elderly and developmentally disabled patients with compassionate companionship.
  • Followed the doctor's instructions and administered the medication.
  • Built rapport in order to create a safe and trusting environment in which to provide care.
  • Oversaw routine activities such as medication and personal hygiene to ensure safety.
  • Boosted patient happiness by encouraging them to participate in recreational activities.
  • Kept track of patients' medical histories, vital statistics, and test results in medical records.
  • Maintained a clean and well-organized environment to promote client happiness and safety.
  • Built and maintained positive relationships with government officials, residents, families, other area health-care providers, physicians, and the general public.
  • Established a strong and trusting rapport with each client in order to provide the best possible care and assistance.

Team Member

Panera Bread
08.2020 - 08.2021
  • Formed strong bonds with my coworkers and managers.
  • Was able to keep my productivity goals by resolving issues in a timely manner.
  • Worked at multiple different stations to provide optimal coverage and meet production goals each week.
  • Designed eye-catching displays for both routine and special promotions.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Dismantled boxes and cartons and disposed of the trash in proper cardboard bins.
  • Pursued learning opportunities in order to expand my knowledge and assume a leadership role.
  • All of my tasks were completed in a productive and efficient manner.
  • Maintaining the cleanliness of the designated work areas and equipment.
  • Improved my problem-solving skills and adaptability during exposure to roles such as sales, cash, phones, merchandising, and assembling.
  • Approached all tasks with a productive and efficient mindset.
  • Looked for ways to go above and beyond the job description.

Education

Graduate Certificate - Phlebotomy

Phlebotomy Training Specialists
Columbus, OH
04-2025

Certificate - Prenursing Studies

Hunterdon County Polytech
Flemington, NJ
01.2019

High School -

Delaware Valley Regional High School
Frenchtown, NJ
01.2019

Skills

  • First Aid/CPR
  • Communications
  • Behavioral Management
  • Direct patient care
  • Patient care
  • Medical records management
  • Patient Management
  • Organized
  • Safety understanding
  • Cash handling accuracy
  • Customer service
  • Creative problem solving
  • Cheerful and energetic
  • Dependable and reliable
  • Critical thinking
  • Adaptive team player
  • Active listening
  • Detail-oriented
  • Excellent multi-tasker
  • High-energy attitude
  • Effective team player
  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Compassionate caregiving
  • Medication administration
  • Client documentation
  • Decision-making support
  • Health and safety requirements
  • Relationship building
  • Client transportation
  • Appointment scheduling
  • Disability awareness
  • Goal setting
  • Team collaboration
  • Social skills development
  • Crisis management
  • Patient management
  • Safety monitoring
  • Patient assessments
  • Care plan management
  • Indirect patient care
  • Case management
  • Problem-solving
  • Multitasking and organization
  • Daily living support
  • Empathy and patience
  • HIPAA compliance
  • Adaptability and flexibility
  • Verbal and written communication
  • Case documentation
  • Behavioral support
  • Positive reinforcement
  • Conflict resolution
  • Record keeping
  • De-escalation techniques
  • Mobility assistance
  • Report writing
  • Cultural awareness
  • Emotional intelligence
  • Infection control procedures
  • Client safety and first aid
  • Charting and documentation
  • First aid and CPR
  • Health services
  • Personal care assistance
  • Hygiene assistance
  • Compassionate client care
  • Healthcare
  • CPR certification
  • Fast learner
  • Documentation and recordkeeping
  • First aid certification
  • Attentive to people
  • Certified in CPR/AED
  • Decision-making
  • Clear communication

Certification

  • Phlebotomy Training - 40 hours

Timeline

Direct Support Professional

Heinzerling Community
07.2023 - 05.2025

Professional Cleaner

The Cleaning Authority
06.2022 - 06.2023

Direct Support Professional

Arc of Hunterdon County
09.2021 - 07.2022

Team Member

Panera Bread
08.2020 - 08.2021

Certificate - Prenursing Studies

Hunterdon County Polytech

Graduate Certificate - Phlebotomy

Phlebotomy Training Specialists

High School -

Delaware Valley Regional High School

Similar Profiles

CREATE PROFILE