Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

JULIANNE CONWAY

Eugene,OR

Summary

I’m a dedicated and goal-oriented individual with a desirable passion for helping others and my community. My empathy, determination, and adaptability have been practiced through diverse professional experiences, including Wildland firefighting training. I excel in fast-paced, crisis-oriented situations, prioritizing safety while working with various age groups and individuals facing mental health challenges, physical limitations, and developmental issues. I consistently maintain patience and integrity with every client I serve, making me a valuable addition to any team recovery setting.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Wildland Firefighter FFT2

Pacific Oasis
05.2025 - Current
  • Operated fire suppression equipment to control wildfires effectively.
  • Collaborated with team members to execute strategic firefighting tactics in diverse environments.
  • Maintained firefighting gear and tools, ensuring operational readiness at all times.

Crisis Intervention Specialist

CAHOOTS
10.2024 - 04.2025
  • Delivered crisis intervention services to individuals in distress, ensuring immediate emotional support.
  • Assessed client needs through active listening and effective communication techniques during critical situations.
  • Collaborated with multidisciplinary teams to develop comprehensive safety plans for at-risk populations.
  • Provided training and mentorship to new staff on crisis de-escalation strategies and best practices.
  • Developed educational materials on coping strategies and mental health awareness for community outreach programs.
  • Maintained detailed documentation of client interactions and interventions, ensuring compliance with organizational standards.
  • Provided emotional support to clients, enabling them to better cope with challenging situations.
  • Maintained accurate records and documentation in compliance with regulatory requirements, ensuring seamless service delivery.
  • Reduced crisis response time by implementing streamlined communication protocols between team members.
  • Member of on-call emergency response team for crisis intervention within city guidelines.
  • Prevented potential crises by proactively identifying triggers and risk factors in clients lives.
  • Maintained client records to document assessment, treatment plans and progress.
  • Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.

Crisis Peer Support

Whitebird
03.2023 - 09.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Recovery Coach

Monte Nido Rainrock
10.2021 - 09.2023
  • Key team member, assisting individuals with overcoming eating disorders through highly specialized mental health support services and modeling a healthy relationship with food.
  • Intervened in crisis situations as constant and reliable presence for stability.
  • Promoted self-advocacy by assisting recovering persons with voicing needs, goals and objectives.
  • Utilized approved behavior plans and intervention strategies to help clients achieve goals and objectives.
  • Assisted clinical staff with group therapy processes.
  • Safeguarded client confidentiality in alignment with agency policies and federal regulations.
  • Participated in training, staff meetings and other professional development.
  • Developed personalized recovery plans in collaboration with clients and treatment teams.
  • Educated clients on coping strategies and life skills to enhance long-term success.
  • Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
  • Facilitated connections between clients and peer support groups, fostering a strong network for continued success post treatment.
  • Promoted healthy lifestyle choices through education on nutrition, exercise, sleep hygiene, stress management techniques, and mindfulness practices.
  • Served as an advocate for clients within the healthcare system by communicating effectively with medical professionals regarding treatment plans and concerns.
  • Improved relapse prevention rates with targeted recovery program mentoring.

Direct Care Professional

Private Hospice Care
01.2019 - 01.2021
  • Delivered exceptional care to client suffering from dementia and early onset Alzheimer’s.
  • Treated client with kindness, dignity and respect at all times.
  • Assisted with client transportation, bathing and meal preparation, and other activities of daily living.
  • Communicated clearly with client, family members and other caregivers.
  • Identified goals and implemented strategies to reinforce desired behaviors by working collaboratively with family and treatment team members.
  • Maintained accurate documentation of patient care activities and observations in compliance with regulatory standards.
  • Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.

Nursing Assistant

Avamere Rehabilitation Center
01.2017 - 12.2019
  • Checked each resident routinely to deliver on personal care needs.
  • Monitored patient temperature, blood pressure and respiration.
  • Showed compassion and patience for patients’ welfare.
  • Changed bedding and linens regularly to maintain patient comfort and sanitation.
  • Documented information in medical charts detailing care, medication requirements and vital sign updates.
  • Resolved patient issues by quickly responding to calls and emergencies.
  • Maintained cleanliness and organization of patient rooms and common areas.
  • Trained new nursing assistants on protocols, safety procedures, and best practices.

Education

Registered Firefighter -

Lane Fire Authority of Oregon Fire Academy
01.2018

Paramedic Program Pre-requisites -

Lane Community College
4000 E 30th Ave, Eugene, OR 97405
01.2016

High School Diploma -

Churchill High School
Eugene, OR
06-2016

FFT2 - Wildland Firefighting

Pacific Oasis
155 18th St, Springfield, OR 97477
05-2025

Skills

  • Crisis Management
  • Strong verbal communication
  • Effective leadership
  • Creative Problem Solving
  • Conflict De-Escalation
  • Attention to Detail
  • Fire suppression tools operations
  • Backfire and flanking
  • Physical fitness and endurance
  • Fire shelter deployment
  • Fire behavior prediction
  • First aid certified
  • Complaint resolution
  • Client relations
  • Proficient in working with 911 Dispatch
  • Strong emotional regulation
  • Cultural competency and advocacy

Accomplishments

Mission 2 Mexico- 2011-2015

I participated in a mission trip focused on building homes for underserved communities. The experience involved working with a team to construct safe, sustainable housing while engaging with the local community. It was a hands-on opportunity to contribute to a meaningful cause, learn basic construction skills, and grow personally through service.

  • Purpose of the Trip
    Providing housing for families in need
    Supporting community development and stability
    Often connected to a faith-based or humanitarian organization
  • Your Role
    Assisted in building homes (e.g., framing, painting, roofing, etc.)
    Worked in a team environment to complete physical labor tasks
    Participated in community outreach or cultural exchange activities
  • Skills and Values Demonstrated
    Teamwork and collaboration
    Physical endurance and hands-on problem solving
    Adaptability in unfamiliar environments
    Compassion and cultural sensitivity
    Commitment to service and social responsibility
  • Impact
    Helped improve living conditions for families
    Fostered community relationships.


Lane Fire Authority - Fire Academy 2019-


First Aid/ CPR certification 2013- Current.


Food Handlers Card 2018- Current.



Certification

  • Basic Life Support: CPR and First Aid certified 2015-present
  • HIPAA Compliance Certified 2017-present

Interests

  • Enjoy participating in hiking for overall physical and mental well-being
  • I previously have participated in various sports activities for physical activity, camaraderie, and personal growth 2005-current
  • Passionate about balancing physical health with mental and emotional wellness
  • Regularly practice mindfulness and meditation for overall wellness
  • Mindfulness Practices
  • Volunteer Travel
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Participating in fundraising events to support local charities, schools, or community projects
  • Offering time and support to shelters for the homeless, women, and animals

Timeline

Wildland Firefighter FFT2

Pacific Oasis
05.2025 - Current

Crisis Intervention Specialist

CAHOOTS
10.2024 - 04.2025

Crisis Peer Support

Whitebird
03.2023 - 09.2024

Recovery Coach

Monte Nido Rainrock
10.2021 - 09.2023

Direct Care Professional

Private Hospice Care
01.2019 - 01.2021

Nursing Assistant

Avamere Rehabilitation Center
01.2017 - 12.2019

Registered Firefighter -

Lane Fire Authority of Oregon Fire Academy

Paramedic Program Pre-requisites -

Lane Community College

High School Diploma -

Churchill High School

FFT2 - Wildland Firefighting

Pacific Oasis

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