Julianne Foley
Gonzales,LA
Summary
Dedicated professional with strong multitasking and active listening skills. Experienced in creating safe environments for children and delivering exceptional customer service.
Overview
2
2
years of professional experience
Work History
Daycare Assistant Teacher
La Petite Daycare
Gonzales, LA
01.2026 - Current
- Supported classroom management by maintaining a safe and inclusive learning environment.
- Maintained cleanliness and organization of classroom materials and supplies for efficient operations.
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Arrived at assigned areas on time, prepared, and ready to work.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Documented and reported behavior issues or accidents to parents, minimizing future problems.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Incorporated music and play into developmentally appropriate activities.
- Collaborated with lead teacher to implement daily activities promoting social interaction and cooperation.
- Monitored children's progress and provided feedback to parents during regular communication updates.
Restaurant Hostess
Agave Blue
Gonzales, LA
02.2026 - 04.2026
- Greeted and seated guests promptly to ensure smooth dining experiences.
- Managed reservation system, optimizing table turnover and guest satisfaction.
- Coordinated with kitchen and waitstaff to streamline service flow during peak hours.
- Trained new host staff on customer service best practices and operational procedures.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Checked in with servers to confirm preparedness before seating customers.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Server
Magnolia Nutrition
Gonzales, LA
08.2025 - 01.2026
- Managed multiple tables efficiently, demonstrating strong multitasking abilities during peak hours.
- Maintained cleanliness and organization of dining areas, enhancing overall ambiance.
- Processed customer payments accurately using point-of-sale systems.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Contributed to inventory management by monitoring stock levels.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Elegant Affairs
Gonzales, LA
05.2024 - 01.2026
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to deliver timely and accurate food orders.
- Resolved guest complaints promptly, improving satisfaction and loyalty.
- Participated in regular team meetings to discuss service improvements and operational efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new servers on menu knowledge and service protocols.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Customer Service Representative
Domino's Pizza
Gonzales, LA
06.2025 - 08.2025
- Delivered exceptional customer service by addressing inquiries and resolving complaints efficiently.
- Processed orders accurately using POS systems to ensure timely delivery and customer satisfaction.
- Collaborated with team members to streamline order fulfillment processes, enhancing workflow efficiency.
- Trained new staff on customer service protocols and operational procedures to improve team performance.
- Managed inventory levels by monitoring stock supplies, ensuring availability for peak service periods.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
St. Amant High School
Saint Amant, LA05-2026
Skills
- Patience and empathy
- Child development
- Outdoor play supervision
- Activities planning
- Professionalism and ethics
- Safety monitoring
- Hygiene and cleanliness
- Supply organization
- Classroom organization
- Math skills development
- Parent-teacher communication
- Customer service
- Active listening
- Critical thinking
- Data entry
- Relationship building
- Problem resolution
- Computer proficiency
- Complaint handling
- Conflict resolution
- Payment processing
- Customer satisfaction measurement
- Professional telephone demeanor
- Product knowledge
- Strong multitasking
- Greeting guests
- Active learning
- Cash handling
- Strong work ethic
- Exceptional customer service
- Guest engagement
Timeline
Restaurant Hostess
Agave Blue
02.2026 - 04.2026
Daycare Assistant Teacher
La Petite Daycare
01.2026 - Current
Server
Magnolia Nutrition
08.2025 - 01.2026
Customer Service Representative
Domino's Pizza
06.2025 - 08.2025
Server
Elegant Affairs
05.2024 - 01.2026
High School Diploma -
St. Amant High School