Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Office Assistant
National Gear Repair
Upland, CA
02.2023 - 09.2024
Monitored and directed work of lower-level clerks.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Maintained an organized filing system of paper documents and electronic files.
Maintained confidentiality of sensitive information and documents.
Answered and directed phone calls to appropriate staff members.
Handled incoming and outgoing mail and packages, including preparation for shipping.
Bartender
Horseshoe Lounge
Riverside, CA
10.2021 - 02.2023
Greeted customers and provided excellent customer service.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Maintained inventory of liquor, beer, wine, and other beverage items.
Provided drink suggestions to customers based on their preferences.
Processed payments accurately and efficiently with POS system.
Assisted in setting up the bar for service shift.
Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Resolved customer complaints in a professional manner.
Performed opening and closing duties including restocking supplies.
Followed safety protocols while handling sharp tools or dangerous chemicals.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Host
Palenque Restaurant
Riverside, CA
08.2022 - 01.2023
Greeted guests upon arrival and provided them with menus.
Performed light administrative duties such as filing documents and taking messages.
Processed payments from customers using a POS system.
Provided excellent customer service by anticipating customer needs.
Assisted other departments when needed such as bussing tables or delivering food orders.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Answered telephone to provide dining information and take reservations.
Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.