Julianne McCloskey
Bronx,NY
Summary
Results-driven Area Manager that brings outstanding analytical, multitasking and time management abilities. Offers 10 year background overseeing daily operations and profit of business segments or departments. Driven and cost-conscious individual dedicated to capitalizing on new revenue potential. Exceeding goals while upholding company standard and beliefs is my expertise.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Manager
Ashley Furniture Homestore
06.2020 - Current
- Analyzed sales statistics to formulate policy and drive KPI benchmarks
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships
- Created and maintained sales environment to support business objectives
- Analyzed quarterly sales statistics and prepared analyses for corporate management
- Supported, trained and motivated team of professionals to consistently meet annual goals for sales and production
- Monitored sales team performance and provided effective training to help each reach targets.
Store Manager
La Casa Blanca Furniture
11.2018 - 06.2020
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service
- Oversaw inventory management through cycle counts, audits and shrinkage control
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Updated and maintained store signage and displays
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
- Reviewed customer feedback to make operational improvements and promote satisfaction
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
Department Manager
Macy's, Calvin Klein
04.2013 - 10.2018
- Worked closely with sales associates to complete tasks
- Enforced safety rules and other policies to protect employees and minimize company liability
- Performed opening and closing duties as part of management team and handled cash management
- Handled shift overstock, restocking and inventory control
- Balanced workloads to meet targets without overtaxing employees
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency
- Oversaw storewide merchandising benchmarks to maintain operational excellence
- Enforced departmental policies, procedures and state and federal laws
- Distributed in-depth progress and status reports to upper management and other appropriate stakeholders
- Built and managed relationships with vendors through effective contract management and price negotiations.
Field Manager
IDT ENERGY
04.2010 - 02.2013
- Prepared assignments and schedules for field team, equipped team with materials and tools required and managed client relations by acting as liaison between client, team and vendors
- Scheduled vehicle routes and arranged employee-client meetings
- Assigned crew members to specific job assignments, carefully matched job complexity with installation crew member's skills and experience and followed up to verify right fit
- Assisted with training and onboarding of sales associates in store operations
- Completed daily sales reports and analyzed metrics to identify trends
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness
- Proposed or approved modifications to project plans
- Reviewed completed work to verify consistency, quality and conformance.
Education
Bachelor of Science - Exercise Science
Lehman College of The City University of New York
The Bronx, NY01.2012
Associate of Science - Nutrition
LaGuardia Community College of The City University of New York
Long Island City, NY01.2010
Skills
- Problem-solving/decision making
- Outlook/ flash reports/ powerpoint
- Detail-Oriented
- Customer Complaint Resolution
- Cardone Furniture Sales University- online 2018
- Time Management
- Performance Evaluations
- Customer Service
- Product and Service Promotion
- Staff Training and Development
- Sales Projections
- Verbal and Written Communication
- Profitability Assessments
- Territory and Account Management
Languages
Spanish
Certification
Grant Cardone University
Timeline
Sales Manager
Ashley Furniture Homestore
06.2020 - Current
Store Manager
La Casa Blanca Furniture
11.2018 - 06.2020
Department Manager
Macy's, Calvin Klein
04.2013 - 10.2018
Field Manager
IDT ENERGY
04.2010 - 02.2013
Bachelor of Science - Exercise Science
Lehman College of The City University of New York
Associate of Science - Nutrition
LaGuardia Community College of The City University of New York
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