Julianne Nickas
Aliquippa,PA
Summary
Proactive Customer-oriented retail professional with over 4 years of experience in a reputable restaurant. Received 4 certifications in various skills. Learned skill sets such as Excel sheets, customer service, and management.
Overview
3
3
years of professional experience
Work History
Manager
Wendys Restraunt
Indiana, PA
08.2021 - 01.2025
- Outgoing and dedicated with 4 years of experience
- Managed a team of 12 people
- Acquired a ServeSafe(Manager)
- Punctual
- Organized numbers whilst using Microsoft Excel Spreadsheets
- Mastered computers to serve customers
- Kept a clean and organized workplace
- Influenced and taught new employees
- Communicated well with customers
- Deescalated miscommunications
- Works well under pressure
- Managed a Grill
- Worked with and cleaned fryer
- Organized bags of food for customers
- Served customers over a speaker as well as front counter
- Normalized cleaning habits in staff
- Kept a stocked work environment for other shifts
- Works well in a team of others
Education
High School Diploma -
Indiana High School
Indiana, PA05-2023
Grahpic Design
Indiana County Technology Center
Indiana, PA05-2023
Skills
- Clear communication
- Time management
- Team leadership
- Staff management
- Customer-oriented
- Kitchen equipment operation and maintenance
- Organization and prioritization
- Customer engagement
Timeline
Manager
Wendys Restraunt
08.2021 - 01.2025
High School Diploma -
Indiana High School
Grahpic Design
Indiana County Technology Center
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