Summary
Overview
Work History
Education
Skills
I just Love to work and always look forward to seeing the Patients and Guests
Timeline
Generic

Julianne Setlak

Dallas,TX

Summary

Highly motivated server with 7 + years of experience serving food to Patient and Guests. Upbeat and friendly when greeting, serving and fulfilling requests of individuals. Speedy multi-tasker answering the phone taking orders on a pad taking credit card giving receipt filling order and delivering order I make Patient and Guests SMILE

Overview

10
10
years of professional experience

Work History

Nutrition Service Worker

Sodexo USA
09.2023 - Current
  • Delivered exceptional customer service during meal times, addressing patient concerns and requests promptly.
  • Supported the nutrition team in menu planning for optimal health outcomes among patients.
  • Conducted routine cleaning tasks within the kitchen area, upholding high standards of hygiene throughout all workspaces.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Nutrition Service Attendant

UT Southwestern Hospital
08.2017 - 09.2023
  • Effectively communicated with patients, families, and healthcare professionals regarding dietary restrictions or special requests for meals.
  • Exhibited strong attention to detail when assembling patient trays, ensuring that all meal components adhered to specified dietary guidelines and restrictions.
  • Improved patient satisfaction by delivering timely and accurate meal services tailored to individual dietary needs.
  • Demonstrated flexibility by adapting to changing priorities based on daily needs within the hospital''s nutrition services operations.
  • Maintained high-quality service standards by participating in ongoing professional development opportunities and training sessions.
  • Enhanced kitchen efficiency by assisting with food preparation tasks, ensuring optimal meal quality for patients.
  • Streamlined delivery processes for patient meals, resulting in increased efficiency within the nutrition services department.
  • Assisted with preparation and serving of food in line with established nutrition guidelines.
  • Cleaned and organized kitchen, dining and service areas.

Womens Shoe/ Handbag Specialist

Macys Department Store
11.2013 - 06.2017
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Promoted exclusive products to increase retail sales.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
  • Assisted customers by answering questions and fulfilling requests.
  • Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
  • Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Answered constant flow of customer calls with minimal wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

Daniel J Gross High School
Omaha, NE
05.1985

Skills

  • Food Preparation
  • Microsoft Office
  • Sanitation Practices
  • Health Promotion
  • Allergen awareness
  • Nutrition knowledge
  • Healthy eating tips
  • Guest Interaction
  • Team Player
  • Warm and Friendly
  • Hospitality service expertise

I just Love to work and always look forward to seeing the Patients and Guests

I just love to Work and always look forward to seeing the Patients and Guests

Timeline

Nutrition Service Worker

Sodexo USA
09.2023 - Current

Nutrition Service Attendant

UT Southwestern Hospital
08.2017 - 09.2023

Womens Shoe/ Handbag Specialist

Macys Department Store
11.2013 - 06.2017

High School Diploma -

Daniel J Gross High School

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Julianne Setlak