Juliano Troche
Reading,Pennsylvania
Summary
I would consider myself a detail-oriented logistics coordinator with a proven track record in managing shipping schedules, repairs, and customer communications. I am also skilled in utilizing logistics software, when necessary, to streamline operations and resolve issues effectively, contributing to timely deliveries and high customer satisfaction.
I believe I would be a great addition to this team, and I am looking forward to showcasing it.
Overview
11
11
years of professional experience
Work History
TSS Coordinator
Penske Logistics
Reading, Pennsylvania
01.2021 - Current
- Coordinated shipments and tracked delivery schedules for timely arrivals.
- Utilized logistics software to monitor transportation activities and performance.
- Prepared shipping documentation and labels for outbound shipments.
- Communicated effectively with team members to resolve logistical issues promptly.
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Assisted in troubleshooting any problems that may arise during the delivery process.
- Utilized software programs to track shipments from origin to destination.
- Communicated regularly with customers regarding their orders status.
- Kept deliveries on track and provided timely status updates.
- Collaborated with team members to streamline repair processes and enhance service quality.
- Utilized diagnostic tools to assess equipment issues and determine necessary repairs.
- Documented repair procedures and outcomes for future reference and quality assurance.
- Collaborated on repairs to complete and finish work orders on schedule.
- Managed high-volume inbound calls while maintaining customer satisfaction.
- Maintained compliance with company policies during all customer interactions.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Performed outbound follow up calls to ensure satisfaction with products or services provided.
Fitness Coach
Self Employed Services
Reading, Pennsylvania
05.2022 - Current
- Designed personalized fitness programs for diverse client needs.
- Conducted one-on-one training sessions to improve client performance.
- Guided clients in nutrition planning to enhance overall wellness.
- Evaluated client progress and adjusted programs accordingly.
- Provided ongoing support and encouragement to maintain client commitment.
- Developed marketing strategies to attract new clients and retain existing ones.
- Maintained updated knowledge of trends in the fitness industry through continuing education courses.
- Built strong client base by custom designing exercise, nutrition and strength and conditioning programs to promote weight reduction and help each person adopt healthier lifestyle.
- Demonstrated exercises with proper form and technique for a variety of skill levels during classes.
- Conducted orientations on proper use of exercise equipment and safety guidelines.
Side Loader
Carpenter Technology Corp
Reading, Pennsylvania
01.2015 - 06.2020
- Operated heavy machinery to load materials efficiently.
- Managed inventory control for raw materials and finished products.
- Coordinated with shipping department for timely material dispatching.
- Trained new staff on safe loading techniques and equipment use.
- Unloaded materials by hand or with equipment to help team meet work demands.
- Assisted sorters by loading trucks with assigned packages for routes.
- Loaded product on trailer using packing list to verify and account for parts.
- Performed daily maintenance checks on all equipment used for loading and unloading operations.
- Kept loading dock clear and free of debris, minimizing accidents and injuries.
- Placed parts on trailer safely to reduce damage during shipment.
- Collaborated with team members to complete projects in a timely manner.
- Unloaded products from incoming transports.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Community Volunteer
ProBerco
Reading, Pennsylvania
05.2019 - 05.2019
- Supported clients through difficult transitions or changes in their lives.
- Developed relationships with community organizations that could provide additional support services for clients.
- Provided emotional support to help alleviate stress associated with illness or disability.
- Provided emotional support to clients dealing with difficult personal situations.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Provided advocacy and support services to individuals with disabilities.
Education
High School Diploma -
Reading High
Reading, PA06-2009
Skills
- Critical thinking
- Team collaboration
- Time management
- Customer relationship management
- Transportation software
- Equipment repair specialist
- Effective communication
- Logistics coordination
References
References available upon request.
Timeline
Fitness Coach
Self Employed Services
05.2022 - Current
TSS Coordinator
Penske Logistics
01.2021 - Current
Community Volunteer
ProBerco
05.2019 - 05.2019
Side Loader
Carpenter Technology Corp
01.2015 - 06.2020
High School Diploma -
Reading High