Summary
Overview
Work History
Education
Skills
Timeline
Certification
Work Availability
Additional Information
Hi, I’m

JULIAN EBANKS RIGG

Port St. Lucie,Fl.
The worker receives the reward for his labor - the more you put in the greater the reward will be.
Julian Ebanks
JULIAN EBANKS RIGG

Summary

A highly motivated educator with over 20 years of experience who has attained results through providing an intellectual atmosphere conducive to stimulation and interchange of ideas; is driven by a passion for change and demonstrates a strong power for enumerating procedures for implementing and administering written policies. Is not afraid of a challenge or venturing into the unknown to succeed in a rapidly changing society.

Overview

29
years of professional experience
1
Certificate

Work History

iVOx Solutions

Customer Service Agent
04.2023 - Current

Job overview

  • Handle business calls to resolve issues, perform account reviews, add new lines of service, and provide other business applicable solutions
  • Serves clients by providing product and service information and troubleshoot and resolve product and service problems
  • Build long-term relationships with the client
  • Analyze customer needs and utilize solution-based techniques
  • Place appropriate information in CRM so the record is updated
  • Escalates unresolved issues to proper authorities or departments
  • Meets commitments to clients and appropriately follow up.

TEACHER
09.1996 - 01.2023

Job overview

  • LANGUAGE & ENGLISH LITERATURE - ANCHOVY HIGH SCHOOL, JAMAICA
  • To deliver National Curriculum and approved English Language and English Literature syllabuses as authorized by school’s administration in a manner that promotes learning across cognitive, emotional, social, and psychomotor areas
  • To support the school’s various activities that assist in advancing the goals of the institution, including co-curricular activities, parent-based activities, meetings and helping students to discover their talents in competitions.
  • Maintain weekly, monthly, yearly, records to indicate adherence to professional standards.
  • Create intervention plans for students who are underperforming.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives
  • Incorporated multiple types of teaching strategies into classroom
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies
  • Supported student physical, mental, and social development using classroom games and activities
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning

Achievement Coordinator/ Events Coordinator
01.2012 - 01.2013

Job overview

  • As the Sixth Form Co-Ordinator my roles and responsibilities were as follows:
  • Recruit students externally and internally to join the Sixth form Programme
  • Conduct recruitment fairs, create brochures, and visit locations to promote aspects of Sixth Form Programme
  • Having responsibility for the overall pastoral care of all the students of Grades 12-13, ensuring that all the school’s routine and school regulations are being followed by the entire Grades 12-13 student body
  • Supervises and assists class (or form) teachers in their work with students
  • Deal with problems of discipline
  • Supervise the preparation of records and reports and ensure that they are properly done
  • Substitute the classroom teachers in time of illness etc
  • In class direction duties
  • (e.g., attendance records)
  • Organize and plan programs for the personal and social development for the age group in consultation with Class/Form Teacher, Vice-Principal and Principal
  • Liaise with the administration concerning matters pertaining to the age group-academic/social
  • Prepare analysis and reports as related to each external examination
  • Handle all queries as related to each external examination
  • As Events and Activities Coordinator my roles and responsibilities were as follows:
  • Collate in consultation with the school’s administration a schedule of activities for each academic year
  • Supervise departments in planning and procurement in preparation of any activity or function
  • Plan and co-ordinate activities for staff entertainment and socialisation at least once per term
  • Plan social events (e.g., movies, lunch time entertainment, games etc) that will enhance students’ entertainment and social development
  • Co-ordinate Graduations, Award Banquets, Meeting for Directors, Annual Prize-Giving function for the recognition of students in all categories of school life in which they have excelled
  • Plan and organise Fun Days for students at least once per year where approved
  • Coordinate an Annual Open Day in conjunction with Heads of Departments, to highlight students’ work and displays through departments and clubs
  • Supervise the Parents, Students and liaise with the Board of Management in planning appropriate recognition of staff on during staff awards ceremony each year
  • Assist in the development and review of criteria and categories of staff awards consistent with the standards and values of Anchovy High School
  • Schedule regular activities to ensure that a healthy level of rapport exists between staff and students
  • Perform any other duties as may be determined from time to time by the principal.

MOUNT CAREY EVENING SCHOOL

Teacher
09.2007 - 07.2010

Job overview

  • To deliver the Caribbean Secondary Education Council (CSEC) English Language Syllabus to adult students
  • To prepare lesson plans, find alternative teaching methods to engage slow adult learners and ensure that at least 80% pass rate is maintained in their CSEC examination.

Development Company Ltd

HISTORY INSTRUCTOR
09.2008 - 07.2009

Job overview

  • To conduct History training sessions for adults who are desirous of seeking employment in the Tourism Industry

SUPERVISISON SENIOR TEACHER III
09.1999 - 01.2001

Anchovy High School

Teacher
09.1994 - 07.1996

Education

University of The West Indies, Mona
Jamaica

Bachelors from History
2002

Bethlehem Moravian Teachers College
Jamaica

Diploma from English Literature & History
1994

Hampton High School
Jamaica

High School Certification
1991

Skills

  • Achieves results with accuracy and precision
  • Demonstrates strong power of analytical reasoning
  • Excels in effective communication and human relations
  • Recruiting and Staffing
  • Digitally literate
  • Maximizes organizational productivity

Timeline

Customer Service Agent

iVOx Solutions
04.2023 - Current

Achievement Coordinator/ Events Coordinator

01.2012 - 01.2013

HISTORY INSTRUCTOR

Development Company Ltd
09.2008 - 07.2009

Teacher

MOUNT CAREY EVENING SCHOOL
09.2007 - 07.2010

SUPERVISISON SENIOR TEACHER III

09.1999 - 01.2001

TEACHER

09.1996 - 01.2023

Teacher

Anchovy High School
09.1994 - 07.1996

University of The West Indies, Mona

Bachelors from History

Bethlehem Moravian Teachers College

Diploma from English Literature & History

Hampton High School

High School Certification

Certification

Teaching in a Hybrid Classroom

Google Suites

Teaching to Reach Boys

Family And Friends CPR Course

Availability
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Additional Information

  • AWARDS , December 2022 – Recognition for 28 years of Service October 2022 – Recognition for Excellence in Senior Responsibilities July 2021 - Recognition for Excellence in a Crisis March 2019 – 2020 – Team Player and Punctuality Award

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