Sandra Milena Cardenas Sanchez
Land O' Lakes,USA
Summary
Proven track record of excellence in facility upkeep and customer service, demonstrated during tenure at Marriot Hotel. Leveraged advanced cleaning techniques and a keen eye for detail to enhance guest satisfaction and maintain high standards of cleanliness. Skilled in optimizing resources and communication, I successfully managed teams to achieve targets, improving continuously.
Overview
23
23
years of professional experience
Work History
Housekeeper
Marriot Hotel
Tampa, FL
09.2023 - Current
- Delivered requested items such as extra pillows or blankets to guest rooms
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces
- Employed deep-cleaning techniques for areas in need of additional sanitation
House Keeper
Hilton Hotels Corporation
Tampa, FL
04.2021 - 09.2022
- Delivered requested items such as extra pillows or blankets to guest rooms
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services
- Employed deep-cleaning techniques for areas in need of additional sanitation
- Swept and damp-mopped private stairways and hallways
- Cleaned bathrooms, including toilets, tubs, showers and sinks
Educational Facility Cleaner
AIS Florida Services LLC
Miami, FL
01.2021 - 03.2021
- Sanitized high-touch surfaces throughout the facility using EPA approved disinfectants
- Requisitioned supplies or equipment for cleaning and maintenance duties
- Cleaned entrance area glass doors and other surfaces to remove fingerprints and dirt
- Replenished restroom supplies to maintain soap, paper towels, and other product levels
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks
Receptionist
PRAXIS LANGUAGE SCHOOL
Bogota, Colombia
04.2019 - 04.2020
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies
- Sorted incoming mail and directed to correct personnel each day
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems
Management Secretary
MUNDOTIC TECNOLOGÍA Y COMUNICACIONES
Bogota, Colombia
05.2016 - 12.2018
- Updated contact lists with current telephone numbers, emails and addresses
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization
Administrator - Secretary
TRASPORTO ADS SASB
Bogota, Colombia
04.2015 - 03.2016
- Negotiated contracts with vendors and service providers to optimize costs and efficiency
- Developed spreadsheets to track project progress, budgets and other related data
- Coordinated scheduling and logistics for staff meetings and corporate events
- Processed payroll and managed employee records, ensuring compliance with legal requirements
Administrator - Owner
PELUQUERIA CLASE APARTE
Bogota, Colombia
01.2013 - 04.2015
- Planned special events such as workshops or seminars featuring guest speakers from the beauty industry
- Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections
- During tenure, hired, developed, and managed many staff
Receptionist - Customer Service
PRAXIS LABORATORY DE COLOMBIA
Bogota, Colombia
08.2002 - 03.2010
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly
- Maintained client accounts by obtaining, recording and updating personal and financial information
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary
Education
Technician - Facial And Body Aesthetics
Escuela De Estética Facial Y Corporal Rejuvenezca
Bogota, Colombia01.2010
High School Diploma - ICFES
Colegio María Auxiliadora Centro
Bogota, Colombia01.2001
Skills
- Cleaning techniques
- Safe cleaning with chemicals
- Customer service mindset
- Attention to detail
- Resource optimization
- Communication skills
References
References available upon request.
Emergency Contacts
- Julian Basto, 8137533907
- Martha Calle, 8137533727
Timeline
Housekeeper
Marriot Hotel
09.2023 - Current
House Keeper
Hilton Hotels Corporation
04.2021 - 09.2022
Educational Facility Cleaner
AIS Florida Services LLC
01.2021 - 03.2021
Receptionist
PRAXIS LANGUAGE SCHOOL
04.2019 - 04.2020
Management Secretary
MUNDOTIC TECNOLOGÍA Y COMUNICACIONES
05.2016 - 12.2018
Administrator - Secretary
TRASPORTO ADS SASB
04.2015 - 03.2016
Administrator - Owner
PELUQUERIA CLASE APARTE
01.2013 - 04.2015
Receptionist - Customer Service
PRAXIS LABORATORY DE COLOMBIA
08.2002 - 03.2010
Technician - Facial And Body Aesthetics
Escuela De Estética Facial Y Corporal Rejuvenezca
High School Diploma - ICFES
Colegio María Auxiliadora Centro
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