Julian T. Isaac
Chula Vista,CA
Summary
Multi-talented supervisor consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Caring Residential Counselor with experience supporting independence through daily living skills coaching. Diligent when enhancing residents' mental health and social needs. Focused on meeting resident life plan goals by teaching positive habits, safety tips and time management. Dedicated to encouraging well-suited hobbies and leisure activities.
Overview
10
10
years of professional experience
Work History
Crisis Counselor
Fred Finch Youth Center
Jamul
05.2023 - Current
- Responded promptly to emergency situations by providing crisis intervention services.
- Developed brochures highlighting common signs and symptoms of mental illness as well as potential resources available for those affected by it.
- Provided emotional support and guidance to individuals dealing with a variety of life issues, including grief, depression, anxiety, substance abuse, trauma and relationship conflicts.
- Facilitated group counseling sessions to help clients develop coping strategies and problem-solving skills.
- Participated in weekly supervision meetings with clinical supervisor reviewing current cases.
- Monitored client progress towards treatment goals through regular follow-up sessions.
- Collaborated with other mental health professionals to coordinate care for clients in need of additional services.
- Attended trainings related to evidence-based practices in order to stay up-to-date on new developments in the field.
- Assisted clients in identifying resources available within the community such as housing assistance or employment opportunities.
- Conducted assessments to determine the appropriate level of care for clients in crisis.
- Created safe spaces for clients by maintaining confidentiality and adhering to ethical standards.
- Developed individualized treatment plans based on client needs and goals.
- Contributed to interdisciplinary team meetings discussing case management plans for complex cases.
- Collaborated with multi-disciplinary teams to ensure comprehensive care for clients.
- Maintained accurate records of all client interactions using an electronic health record system.
- Provided referrals to external providers when necessary for further evaluation or treatment.
- Educated families about effective communication techniques for managing conflict resolution.
- Advised family members on how best to support their loved ones during difficult times.
- Utilized evidence-based practices, such as Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT), in crisis intervention.
- Applied abilities in techniques like active listening and collaborative problem-solving to make positive impact.
- Provided immediate emotional support and stabilization to individuals experiencing acute mental health crises.
- Participated in community outreach programs to raise awareness about mental health and available support services.
Residential Counselor
San Diego Job Corps
Imperial Beach, CA
10.2021 - 06.2023
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Developed and deepened relationships with residents and fellow staff.
- Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
- Interfaced with residents to address and resolve complaints or grievances.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Production Shift Supervisor
Tangiers
Phoenix, AZ
06.2017 - 10.2019
- Reviews and prioritizes daily workflow, assigns tasks to ensure all products are produced on time and to company specifications.
- Trains new employees on company safety procedures and proper production techniques.
- Prepares and submits employee's performance reports to upper management for review.
- Receives and reviews employee complaints, assists with upper management to provide conflict resolution.
- Maintains timekeeping and personnel records.
- Ensures housekeeping standards are meet on the production floor to maintain a clean and safe work environment.
- Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Senior Color Technician
Dunn Edwards
San Diego, CA
06.2016 - 06.2017
- Responsible for the efficiency and control of all production area functions.
- Develop custom paint matches for general contractors and homeowners for use in commercial and residential real estate.
- Reviews and tracks paint formulas, colorants, and sheen differences from multiple paint companies to create and record custom made colors, and competitor colors.
- Maintains and updates paint records for future stock, parts and equipment for HERO machine, and mistinted paint products.
- Prepares requested drawdowns, drywall boards, and job files for large contractor projects, renovations, designer and architectural concepts, and in store filing.
- Calibrated instruments and scales in production area and quality lab.
- Conducted training and change management processes to improve operations.
- Cultivated and nurtured relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value.
- Conducted field visits and met corporate customers for business development.
- Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
- Developed, updated and maintained database of existing and potential customers in HERO.
Sales Representative
Veritas Management Solutions
San Diego, CA
03.2016 - 05.2016
- Assists customers seeking bathroom and kitchen remodels by providing information on low cost cabinet refacing products provided by Veritas Management Solutions.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Sales Associate, Flooring and Paint Specialist
Lowe's Companies, Inc
San Diego, CA
03.2014 - 03.2016
- Restocks paint and flooring shelves and assists with the loading and unloading of merchandise from company vehicles.
- Meticulously monitors and updates merchandise inventory for paint and flooring sections in stores computer database.
- Provides prompt customer service to patrons by accurately providing square footage calculations necessary for purchasing of hardwood, laminate, and carpeting flooring products.
- Directly responsible for sales culminating in over $10,000 dollars in flooring material and hardware.
- Maintained records related to sales, returns and inventory availability.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Education
High School Diploma -
Eastlake High School
Chula Vista, CA06-2009
Associate of Arts - English Literature
Southwestern College
Chula Vista, CACurrent
Skills
- Experienced in shift management and prioritizing tasks
- Excellent communication and problem solver
- Skilled in motivating employees, leads by example
- Excellent knowledge of the production process
- Ability to work in any shift, weekends, and on holidays
- Coaching
- Excellent communication
- Conflict resolution
- Customer service
- Database
- Filing
- Inventory
- Materials
- Organizing
- Personnel
- Policies
- Problem solver
- Vision
- Workflow
- Staff Communication
- Discipline Administration
- First Aid and CPR
- Policy Enforcement
Timeline
Crisis Counselor
Fred Finch Youth Center
05.2023 - Current
Residential Counselor
San Diego Job Corps
10.2021 - 06.2023
Production Shift Supervisor
Tangiers
06.2017 - 10.2019
Senior Color Technician
Dunn Edwards
06.2016 - 06.2017
Sales Representative
Veritas Management Solutions
03.2016 - 05.2016
Sales Associate, Flooring and Paint Specialist
Lowe's Companies, Inc
03.2014 - 03.2016
High School Diploma -
Eastlake High School
Associate of Arts - English Literature
Southwestern College
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