Accomplished and energetic sales representative with a solid history of achievement in pharmaceutical sales and DME sales. Motivated leader with strong organizational and prioritization abilities. Goal-oriented dedicated to high levels of customer satisfaction and meeting aggressive business goals. Certified sales representative with expert knowledge of medical terminology and HIPPA compliance and up to date on all OSHA trainings. Established career working in hospitals & Healthcare Providers in order to Support quality patient care and education. Sales and Marketing Management of Financial Resources Medicine and Dentistry Personnel and Human Resources Education and Training Communications and Media Management of Personnel Resources Learning Strategies Administration and Management Computers and Electronics Judgment and Decision Making Active Learning Negotiation Complex Problem Solving Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Teacher Education
Certified Preschool Teacher
Parent-Teacher Relations
Parent-Teacher Communications
Parent-Teacher Conferences
Parent-Teacher Correspondence
Teacher Training Expertise
Completed BTSA (Beginning Teacher Support and Assessment) Program
Medical Sales
Preschool Educator
Medical Device Sales
Medical Equipment Sales
Toddler and Preschool Curricula
Medical Attention
Medical Coding
Medical Research
Medical Abbreviations
Medical Necessity
Medical Software
Medical Coverage
Medical Distribution
Medical Ethics
Medical Intervention
Medical Screening
Medical Admissions
Medical Treatment
Medical Diagnosis
Sales and Marketing
Operations Management
Inventory Oversight
Bank Deposit Preparation
Product Management and Branding
Strategic Planning
Work History
Restaurant Front Counter Manager
Vito's Market
Leland, MS
01.2018 - Current
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality
Cleaned and sanitized kitchen equipment, utensils and work stations
Completed thorough opening, closing and shift change functions to maintain operational standards each day
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
Chopped and diced vegetables and fruits to stock fridge ahead of busy periods
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences
Prepared workstations with ingredients and tools to increase efficiency
Helped management stay on top of supply needs by sharing information about low or spoiled inventory
Coached staff on strategies to enhance performance and improve customer relations
Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared
Distributed food to service staff for prompt delivery to customers.
Preschool Teacher
Greenville Christian School
Greenville, MS
08.2020 - 03.2023
Developed professional relationships with parents, teachers, directors and therapists
Adapted instructional techniques according to student learning styles and progress
Maintained student records according to rigorous confidentiality and privacy regulations
Organized creative and fun activities, enhancing children's physical, emotional and social well-being
Engaged with children on individual basis to build positive, trusting relationships
Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness
Implemented behavior modeling and positive reinforcement into daily routines
Instructed and assisted children in eating, toileting and resting to help develop healthy personal habits
Observed children to record development
Met with administrators and department team members to work on curriculum planning and assessment methods
Incorporated music and art activities to encourage creativity and expression
Planned and implemented lessons using various teaching strategies to meet diverse student needs
Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning
Built and strengthened positive relationships with students, parents and teaching staff
Created and implemented developmentally appropriate curriculum addressing learning styles
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques
Taught children foundational skills in colors, shapes and letters
Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Monitored students' academic, social, and emotional progress and recorded in individual files.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Drug Program Hospital Director
Titanium Solutions at Delta Regional Medical Cente
Greeneville, MS
02.2019 - 10.2020
Created business plans to optimize staffing efficiencies and reporting structures
Researched health center standards and guidelines to identify best practices and improvement opportunities
Maintained database of personnel activities with digital record-management systems
Conducted public relations activities on behalf of facility to promote medical services
Implemented policies and procedures to achieve financial goals while meeting patient and associate expectations
Distributed patient satisfaction surveys to address patient concerns, issues and grievances
Represented company professionally when engaging with public and government agencies
Chaired staff meetings, providing status updates on key activities to clinical management
Oversaw administrative support staff to facilitate day-to-day program activities
Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy
Established strategy for program using evaluation outcomes and research to set goals and direction
Fostered community connections and networks, driving collaborations with local organizations and businesses
Devised evaluation strategies to monitor performance and determine need for improvements
Created and implemented new programming ideas to keep station relevant and growing
Monitored programming regularly to check relevance, compliance with station guidelines and alignment with FCC regulations
Organized event coverage to match community expectations and achieve ratings gains
Logged program activities and maintained official station records for internal use and government review
Responded proactively to concerns and questions by acting on patient feedback
Satisfied customer queries over phone and email to maintain positive patient-provider relationships
Developed and maintained computerized record management systems to store and process data
Facilitated necessary changes to policies or procedures to improve operations
Prepared informative manuals and training guides to assist with successful management of healthcare system
Improved financial effectiveness by informing and advising board members of current trends, issues and activities
Inspected facilities and recommended building or equipment modifications to comply with access, safety and sanitation regulations.
Demonstrated strong organizational and time management skills while managing multiple projects.
Developed strong communication and organizational skills through working on group projects.
Gained strong leadership skills by managing projects from start to finish.
Learned and adapted quickly to new technology and software applications.
Store Manager
McCorkle's Gifts & Apparel
Greenville, MS
10.2015 - 11.2019
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
Monitor sales activities to ensure that customers receive satisfactory service and quality goods
Inventory stock and reorder when inventory drops to a specified level
Estimate consumer demand and determine the types and amounts of goods to be sold
Formulate pricing policies for merchandise, according to profitability requirements
Keep records of purchases, sales, and requisitions
Professional Summary
Skills
Experience
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
Review inventory and sales records to prepare reports for management and budget departments
Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
Maintain scheduling and event calendars
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties
Managed inventory tracking and physical inventory counts to minimize loss
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving
Oversaw inventory management through cycle counts, audits and shrinkage control
Built customer confidence by actively listening to concerns and complaints and quickly resolving issues
Updated and maintained store signage and displays
Established store tactics and strategies to achieve operational performance and sales goals
Evaluated store performance and incorporated feedback to implement improvement plans
Generated repeat business by responding to customer concerns with friendly and knowledgeable service
Answered product questions with up-to-date knowledge of sales and promotions
Oversaw storewide merchandising benchmarks to maintain operational excellence
Showcased and built visually appealing displays and signs to encourage customers to buy specific products
Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Supervised guests at front counter, answering questions regarding products.
Completed point of sale opening and closing procedures.
Sales Representative
United Medical
Greenville , MS
02.2013 - 05.2015
Patient & healthcare provider with easy affordable medications options
Patient education on their treatment plan with patient to assure patients compliance
Prepare sales presentations or proposals to explain product specifications or applications
Complete expense reports, sales reports, or other paperwork
Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made
Initiate sales campaigns and follow marketing plan guidelines in order to meet sales expectations
Distribute resources, such as samples or promotional or educational materials
Visit establishments, such as pharmacies, hospitals, and physicians offices to determine product sales
Leveraged CRM system to manage sales activities and track sales performance
Used CRM database to track referral and appointment data
Developed targeted lists and new business opportunities, accelerating sales process to achieve results
Adhered to company initiatives and achieved established goals
Followed-up with clients after installations to assess quality service and customer satisfaction
Advise patients, insurance regulations, cost analysis, and supportive data needed for insurance coverage of medication
Complete product and development training as required
Recommend ways for doctors to promote product usage in order to improve patient compliance
Collaborate with colleagues to exchange information, such as selling strategies or marketing information
Prepare sales contracts for orders obtained, and submit orders for processing
Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
Identified customer needs by asking questions and advising on best solutions
Produced sales documents, finalized deals and filed records
Drove sales of company products and services by meeting with customers using strategic and organized approach
Maximized sales by keeping areas tidy, fully stocked and correctly priced
Replenished and arranged items to maintain appearance
Reset store displays for special events and seasonal merchandise changes
Analyzed sales space capacities based on system parameters, securing high stock availability
Posed as models for advertising, artistic creation and display of goods
Recruited, hired and trained new hires to optimize profitability
Developed key customer relationships to increase sales
Answered product questions with up-to-date knowledge of sales and promotions
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
Presented products and services to prospective and existing customers to meet client needs
Developed customized sales techniques to successfully sell and upsell services to new and existing clients
Contacted new and existing customers to outline benefits of products
Fostered relationships with customers to expand customer base and retain business
Created successful strategies to develop and expand customer sales
Demonstrated product features to align with customer needs
Drove substantial sales through suggestive selling and by promoting add-on purchases
Listened to customer needs to identify and recommend best products and services
Greeted and assisted customers to foster positive experiences
Increased profitability and revenue by generating 85% more doctor referrals & patient.
Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
Developed and delivered engaging sales presentations to convey product benefits
Education
Child Development
Completed Child & Families Psychology Course - General Studies
University of Southern Mississippi
Hattiesburg, MS
2024
Quote
The thing that I have learned is that vulnerability is at the center of fear and shame, but it is also at the center of joy and gratitude and love and belonging.
