Juliauna Acoff
Locust Grove,GA
Summary
Highly-motivated college student with the desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Enthusiastic to learning and utilizing teamwork to facilitate an intentional and efficient work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Twin Peaks Restaurants
Atlanta, GA
11.2023 - 02.2024
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
Server
Rock N Roll Sushi
Locust Grove , Gergia
09.2021 - 07.2023
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided exceptional service to high volume of daily customers.
- Upheld high standards of sanitation in accordance with health department regulations.
Education
Psychology
Georgia State University
Atlanta, GA05-2027
High School Diploma -
Luella High School
Locust Grove, GA05-2023
Skills
- Positive and professional
- Customer Service-Oriented
- Interdisciplinary teamwork
- Exceptional customer service
- Performance Improvement
- Hospitality and Professionalism
- Strong Work Ethic
- Problem Resolution
- Regulatory Compliance
- Goal Setting and Prioritization
- High-volume dining
- Sales expertise
- Community Service Programs
Certification
- ServSafe Certified
Languages
English
Native/ Bilingual
Accomplishments
- Deans List (Summer 2023-Present)
Affiliations
- Women's Leadership Experience Cohort
- Active participation in revitalizing the community
References
References available upon request.
Timeline
Server
Twin Peaks Restaurants
11.2023 - 02.2024
Server
Rock N Roll Sushi
09.2021 - 07.2023
Psychology
Georgia State University
High School Diploma -
Luella High School