Julie Acuff
Porterville,CA
Summary
Dynamic Meat and Deli Clerk with a strong work ethic at Superior Grocers, known for enhancing customer satisfaction through exceptional service and product knowledge. Skilled in food safety compliance and effective communication, I consistently exceeded sales targets while maintaining a clean and organized workspace, fostering a welcoming shopping experience.
Overview
7
7
years of professional experience
Work History
Meat and Deli Clerk
Superior Grocers
09.2022 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Offered product samples to customers, generating additional sales through taste-testing.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Learned other teammates' work tasks to train as backup.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
- Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
- Collaborated with other departments to promote cross-merchandising opportunities and improve overall store performance.
- Trained new deli clerks, enhancing team's efficiency and service quality.
- Responded to customer inquiries and complaints with professionalism, restoring satisfaction swiftly.
- Enhanced customer experience by efficiently slicing, weighing, and packaging variety of deli products.
- Streamlined order processing to minimize wait times, enhancing overall customer satisfaction.
- Assisted customers with product selection, sharing knowledge on deli items to guide their choices.
- Improved product freshness and reduced waste with meticulous stock rotation practices.
- Offered samples of new products to customers, directly contributing to higher product visibility and sales.
- Conducted inventory checks regularly, ensuring consistent availability of popular deli items.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Documented customer orders and conveyed special requests to kitchen staff.
Meat and Seafood Clerk
Vons Grocery Store
10.2021 - 09.2022
- Demonstrated versatility by cross-training in various roles within the meat and seafood department for maximum efficiency during busy periods.
- Managed daily shipments of fresh meat and seafood products by prioritizing their proper storage upon delivery effectively.
- Ensured accurate pricing and labeling of merchandise by keeping track of price changes or promotional offers diligently.
- Educated customers on proper handling and preparation techniques for various meat and seafood items, leading to increased sales.
- Maintained a clean, organized, and visually appealing display case, ensuring the highest quality of products for customers.
- Adhered to strict sanitation protocols by regularly cleaning workspaces, equipment, utensils, and display cases.
- Collaborated with team members to ensure efficient workflow and seamless customer service during peak hours.
- Contributed to an increase in repeat business by establishing rapport with customers through exceptional service skills.
- Upheld company merchandising standards with creative product arrangements that caught customers'' attention while shopping instore.
- Promoted new products or specials through engaging customer interactions, boosting overall sales within the department.
- Enhanced customer satisfaction by providing knowledgeable meat and seafood recommendations based on preferences and dietary requirements.
- Anticipated fluctuations in customer demand by monitoring seasonal trends, resulting in better preparation for peak shopping times.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
- Restocked products based on available inventories and customer demands.
- Used proper sanitation and food safety techniques to prevent food contamination and illness.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Recommended complementary purchases to customers, increasing revenue.
Meat and Seafood Clerk
Ralphs Grocery Store
02.2018 - 10.2021
- Demonstrated versatility by cross-training in various roles within the meat and seafood department for maximum efficiency during busy periods.
- Managed daily shipments of fresh meat and seafood products by prioritizing their proper storage upon delivery effectively.
- Ensured accurate pricing and labeling of merchandise by keeping track of price changes or promotional offers diligently.
- Conducted regular temperature checks to ensure food safety standards were consistently met in all areas of the department.
- Maintained a clean, organized, and visually appealing display case, ensuring the highest quality of products for customers.
- Educated customers on proper handling and preparation techniques for various meat and seafood items, leading to increased sales.
- Supported the smooth operation of the store by assisting in other departments when necessary to meet customer needs effectively.
- Adhered to strict sanitation protocols by regularly cleaning workspaces, equipment, utensils, and display cases.
- Collaborated with team members to ensure efficient workflow and seamless customer service during peak hours.
- Contributed to an increase in repeat business by establishing rapport with customers through exceptional service skills.
- Showcased excellent problem-solving skills by addressing customer concerns or complaints promptly, leading to higher levels of satisfaction.
- Assisted with inventory management to minimize waste and maintain optimal freshness levels of meat and seafood products.
- Upheld company merchandising standards with creative product arrangements that caught customers'' attention while shopping instore.
- Streamlined order fulfillment processes for phone orders or online pickups, resulting in shorter wait times for customers upon arrival.
- Promoted new products or specials through engaging customer interactions, boosting overall sales within the department.
- Enhanced customer satisfaction by providing knowledgeable meat and seafood recommendations based on preferences and dietary requirements.
- Anticipated fluctuations in customer demand by monitoring seasonal trends, resulting in better preparation for peak shopping times.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
- Restocked products based on available inventories and customer demands.
- Used proper sanitation and food safety techniques to prevent food contamination and illness.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
Education
GED -
Porterville Adult School
Porterville, CA2002
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Safe food handling practices
- Food preparation
- Food safety
- Equipment safety
- Food preparations
- Sanitation practices
- Order taking accuracy
- Menu memorization
- Flexible schedule
- Equipment use
- Heavy lifting
- Pricing and shelf labeling
- Proper food handling
- Merchandising displays
- Platter and tray preparation
- Food safety compliance
- Product stocking and rotation
- Food sales and promotion
- Inventory rotation
- Cross-selling products and services
- Product knowledge
- Performance improvement
- Product recommendations
- Interactive communication skills
- Upselling
- Product sampling
- Food safety standards
- Weights and measurements
- Stocking of food cases
- Deli equipment operation
- Effective customer communication
- Teamwork and collaboration
- Slicer operation
- Team player
- Phone orders
- Cleaning and organization
- Cleaning and sanitation
- Problem-solving
- Adaptability and flexibility
- Critical thinking
- Stocking and replenishment
- Order taking
- Packaging and labeling
Languages
Spanish
Limited Working
Timeline
Meat and Deli Clerk
Superior Grocers
09.2022 - Current
Meat and Seafood Clerk
Vons Grocery Store
10.2021 - 09.2022
Meat and Seafood Clerk
Ralphs Grocery Store
02.2018 - 10.2021
GED -
Porterville Adult School
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