Julie A. Ewald
Fountain Hills,USA
Summary
Dynamic leader with a proven track record at Mayo Clinic, adept in project management and fostering team collaboration. Spearheaded innovative process improvements and strategic planning, enhancing program quality and efficiency. Excelled in cross-functional team leadership and organizational skills, driving significant change management initiatives. Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Freelancer
Bogo Southwest
Fountain Hills, AZ
12.2021 - Current
- Independently and/or collaborates within multiple diverse business sectors supporting communications, marketing, creative arts, financial accounting and information technology
- Manages daily operations inclusive to; committees, meeting planning, budgets, policies and procedures, evaluations, and creation of marketing strategies
- Provides consulting services for compliance with accrediting bodies, medical boards, and various societies
- Synthesizes, prepares, and maintains documentation for program accreditation or business entities
- Redesign and systematize business activities using Six Sigma methodologies
- Oversight of program quality contributing effective change management processes
- Collaborates and/or independently innovates, develops, and maintains business process, policies, procedures, and timelines
- Promotes a diverse and inclusive culture of mindful wellness and well-being
- Facilitates and oversees corporate training programs and manuals for company personnel
Graduate Medical Education Specialist - MCSGME
Mayo Clinic
Scottsdale, AZ
05.2018 - 12.2021
- Manages daily operations for residency/fellowship training programs
- Inclusive to; committees, meeting planning, budgets, policies and procedures, evaluations, and creation of marketing strategies
- Direct team support to MCSGME leadership; Senior and Associate Dean, Associate Dean
- Program directors, operation managers, operation specialists, education coordinators, faculty and allied health staff supporting training programs
- Competent knowledge of compliance with accrediting bodies, medical boards and societies
- Synthesizes, prepares, and maintains documentation for program accreditation
- Redesign and systematize GME activities not limited to, orientation, courses and events
- Team lead for Creating High Value Care for Your Patient Course, Residents and Fellows Communication Workshop, Academic Excellence Day for the College of Medicine, and trainee Orientation
- Oversight of program quality contributing effective change management processes
- Member of leadership committee and enterprise project teams
- Collaborates and/or independently innovates, develops, and maintains process, procedures and timelines
- Promotes a diverse and inclusive culture of mindful wellness and well-being
- Facilitates and oversees department volunteer(s)
- Well-being champion
Education Program Coordinator - MCSGME
Mayo Clinic
Phoenix, AZ
09.2014 - 05.2018
- Managed daily operations of MCSGME residency/fellowship training programs, including budgets, scheduling, policies and procedures, evaluations, external faculty, educational activities and marketing plans
- Prepared and maintained mandatory documentation for program accreditation
- Supervised and mentored trainees to meet their educational goals and pathways
- Direct support to program directors, faculty and allied health workforce
- Managed and ensured program quality contributing effective change management processes
- Member of education leadership teams
- Developed and instructed process improvement training workshop across the enterprise
- Collaborated with physician faculty and peers in planning of program coursework
- Innovated, developed and implemented sustainable and cost saving procedural methods in partnership with stakeholders
- Independently organized activities not limited to; recruitment, orientation, receptions, and graduation
- Managed department volunteer
- Direct liaison with ECFMG and Visa trainees; J1, H1-B, O
- Skilled in compliance of accrediting bodies, various medical boards and ECFMG
Education Administration Coordinator - MCSCPD
Mayo Clinic
Scottsdale, AZ
04.2012 - 09.2014
- Organized continuous medical education programs for healthcare professionals
- Inclusive to compliance with accrediting bodies and various specialty medical boards
- Collaborated with MCSCPD team members, physicians, allied healthcare professionals, audio and visual, and hotel staffing
- Managed faculty disclosures, conflict of interest, maintenance of certifications and presentation materials, copyrights, for specific Mayo Clinic onsite/offsite continuing education activities
- Utilized financial budget and room design experience to plan Faculty Annual MCSCPD Recognition event
- Assisted in monitoring Regularly Scheduled Series programs and grand round documentation
- Initiated, reviewed and implemented sustainable changes within the department procedures
- Utilized problem solving skills for ACCME compliance, faculty timeline challenges and course director requests (both in office and on site)
- Prioritized projects to meet critical deadlines
- Partnered with CME Specialist to create needs assessment, evaluations and objectives survey tools to demonstrate the ACCME compliance, goals and GAP documentation and outcomes
Health Information Management Internship
University of Cincinnati West Chester Hospital
West Chester, OH
01.2011 - 03.2011
- Involvement and assistance of accreditation agencies and The Joint Commission Standards and Elements, and the CMS for survey and accreditation purposes
- Maintained and upgraded Information Management (IM) and Record of Care (RC) Joint Commission chapters to identify all related corporate and hospital policies and procedures to ensure compliance
- Identified breakdowns in current processes and procedures and implemented sustainable changes to staff
- Team assistance within the Health Information Department inclusive to Medical Records, ICD-9-CM Coding, Billing, ER Admissions and Registration, Outpatient Admissions, Surgical Center Admissions and Family Care Liaison
Health Information Management Practicum Internship
Interim Healthcare
Cincinnati, OH
11.2010 - 12.2010
- Involvement and performance contribution with oversight of the Health Information Department, inclusive to Medical Records, Abstracting, Quality Assurance, Finance, Payroll, Client Admitting, Client Discharge, Skilled Nursing Unit Meetings, Auditing and Corporate Compliance
- Knowledge with Software and Database of MedLink, CareLink and PtCp
Operations Manager and Administrator
P.C.S., Inc./ BOGO Promotions
Alsip, Illinois
01.1988 - 01.2010
- Managed daily functions of staff ensuring productivity and testing of quality output
- Managed revenue cycle obligations; budgets, financial statements, payroll, accounts payable, accounts receivable purchasing
- Direct planning and management of various activities for internal staff and external engineers/contractors
- Negotiated contracts/purchase orders and discount multiplier with suppliers
- Evaluated staff performance and provided feedback with improvement measures including continuous education session and implementing job training programs
- Administered Group Health and Business Insurance
- Conducted assessments and evaluations of staff and ensured maintenance of a working environment that yields performance productivity and profitability
- Implemented and maintained the company’s Profit-Sharing Plan
- Implemented and maintained the company’s Policies, Procedures and Guidelines
- Direct Reports >10
Operations Manager / Project Manager
J. Ewald & Associates, Ltd.
Palos Heights, Illinois
01.1980 - 01.1995
- Maintained an effective medium of communication and close collaboration amongst stakeholders; architects, owners, City Board and Department members and employees
- Managed projects: development and execution from commencement to closure
- Collaborated with project superintendents for performance on project charter outlining goals, budgets, timing, deliverables, project scope, estimating and required resources
- Prepared project schedules
- Resolute conflicts and solved challenges arising throughout project cycle
- Solicited contractors and consultants to accomplish project plan
- Administered project documentation and pay requests
- Managed Revenue Cycle, Payroll, Pay Request Documentation, Legal Trust Waivers of Lien, Corporate and Group Insurance, Human Resources, Union Trade Benefits and Pension Plans for Cook, DuPage and Will Counties
- Managed appropriate office staffing, encompassing four direct reports
- Developed tools and applied best practices for project management inclusive to: Project Planning and Design, Design/Build Turn-key Projects, Project Estimating, Blueprint and Project Specification Documentation for Sub-Contractors, Real Estate Development and Senior Housing Development, Union Trade Negotiations and O.S.H.A
- Compliance
Education
Master Health Administration -
University of Cincinnati
Cincinnati, OH08.2019
Bachelor of Science - Health Information Management
University of Cincinnati
Cincinnati, OH01.2015
Bachelor of Science - Technical Management - Health Information Management
DeVry University
Phoenix, AZ09.2013
Six Sigma Lean Black Belt-Healthcare - Certificate Six Sigma Black Belt -Healthcare Concentration
Villanova University
Philadelphia, PA06.2011
Associate of Applied Science - Health Information Technology
DeVry University
Phoenix, AZ12.2010
Business Administration Units -
Moraine Valley Community College
Bridgeview, IL01.1984
Skills
- Project Management
- Proficient in Microsoft, AI Platforms, plus
- Project Planning
- Interpersonal Communication
- Team Collaboration
- Teamwork and Collaboration
- Strategic Planning
- Continuous Improvement
- Change Management
- Cross-functional team leadership
- Organizational Skills
- Process Improvement
Certification
- C-TAGME, Certified Training Administrator of Graduate medical Education, 2018-2023
- Certified Spiritual Counselor and Support Group Facilitator, 2012-present
- RHIT, Registered Health Information Technician, 2012-2018
Areasofconcentration
- Clear vision to support and serve operational strategic goals exhibiting leadership, team collaboration and program management.
- Incorporating effective communication, supportive team participation, innovation and change management with respect for compliance in accredited forums, regulated standards and outline transformation company initiatives and needs assessments.
- A strong self-starter with dedicated work ethic.
- Balanced with a clear attention to detail, time and data management, prioritization of responsibilities, critical decision making to problem solve including effective communication skills.
- Health care business knowledge with Baldrige Framework of Excellence and Six-Sigma techniques, methodologies, and strategies.
- Competency of relevant software suites, data collection and learning management systems.
Committees
- American Health Information Management Association (AHIMA), Member, 2009-2018
- American Health Information Management Association – Arizona Chapter (AzHIMA), Member, Finance and Fundraising Committees, 2011-2018
- American Public Health Association, Member, 2019-Present
- Association of Radiation Oncology Program Coordinators, Member, Grants Committee, 2014-2018
- Medical Education Coordinators of Arizona, Member, 2014-2021
- Mayo Clinic School of Graduate Medical Education, Assistant Secretary, 2019-2021
- Mayo Clinic Meditation Team, 2015-2018
- Mayo Clinic Well-Being Champion, 09/01/20-2021
- Mayo Clinic Scottsdale, Arizona, Education shield volunteer in schools of Graduate Medical Education, Allied Health Sciences and Continuous Professional Development
- Senior Services of Fountain Hills, Az, Inc., Board Member and Grant Committee, 2012-2015
- Various Golf Committee Organizations, Member, Treasurer, Tournament Director
Community Service
- University of Cincinnati West Chester Hospital Surgical Center Admissions and Family Liaison
- Event Planner and active involvement for various service organizations and large charitable events, 1981-Present
- Community Homeowners Association, Elected Board Member, 2004-2007
References
References available upon request.
Presentations
- Three-site Education Coordinator Retreat, Creating a Presentation Portfolio; Recruitment and Handbook, Mayo Clinic Graduate Medical Education, 04/01/16
- Three-Site Workshop Facilitator: How to Develop a Professional Recruitment ePortfolio using Adobe Acrobat DC, Mayo Clinic Graduate Medical Education, 10/01/16
- Mayo Clinic Department of Radiation Oncology “MCSGME Education Residency Program”, 2018 ACGME Annual Conference Pearls and Update, 2018
- 2016 ACGME Conference Pearls and Updates, Forging Ahead, 2016
Personal Information
Hobbies: Golfing, Yoga, Mindfulness and well-being, Crisis support and suicide prevention, Sports, Hiking, Personal development and growth
Timeline
Freelancer
Bogo Southwest
12.2021 - Current
Graduate Medical Education Specialist - MCSGME
Mayo Clinic
05.2018 - 12.2021
Education Program Coordinator - MCSGME
Mayo Clinic
09.2014 - 05.2018
Education Administration Coordinator - MCSCPD
Mayo Clinic
04.2012 - 09.2014
Health Information Management Internship
University of Cincinnati West Chester Hospital
01.2011 - 03.2011
Health Information Management Practicum Internship
Interim Healthcare
11.2010 - 12.2010
Operations Manager and Administrator
P.C.S., Inc./ BOGO Promotions
01.1988 - 01.2010
Operations Manager / Project Manager
J. Ewald & Associates, Ltd.
01.1980 - 01.1995
- C-TAGME, Certified Training Administrator of Graduate medical Education, 2018-2023
- Certified Spiritual Counselor and Support Group Facilitator, 2012-present
- RHIT, Registered Health Information Technician, 2012-2018
Master Health Administration -
University of Cincinnati
Bachelor of Science - Health Information Management
University of Cincinnati
Bachelor of Science - Technical Management - Health Information Management
DeVry University
Six Sigma Lean Black Belt-Healthcare - Certificate Six Sigma Black Belt -Healthcare Concentration
Villanova University
Associate of Applied Science - Health Information Technology
DeVry University
Business Administration Units -
Moraine Valley Community College
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