Summary
Overview
Work History
Education
Skills
Affiliations
COMMUNITY & INDUSTRY INVOLVEMENT
Timeline
Generic

JULIE AGNE

McKinney

Summary

Senior operations executive with deep expertise in BTR/SFR and multifamily portfolios. Proven leader in building centralized operating departments, designing KPI-driven performance frameworks, and scaling teams across large, multi-market platforms. Recognized for transforming operations, improving profitability, and aligning strategy with execution.

Overview

14
14
years of professional experience

Work History

Vice President of Operations

AG Living
Dallas, TX
04.2024 - Current
  • Executive oversight of 6,100 Class A, B, and C units across multiple markets.
  • Rebuilt the operational foundation by establishing KPIs, performance benchmarks, and accountability standards.
  • Built and implemented a centralized operations department, consolidating marketing, leasing, reporting, and performance oversight to drive consistency and scale.
  • Launched centralized Marketing and Sales/Leasing functions.
  • Increased occupancy from 82% to 90% within one year.
  • Reduced delinquency from 15% to 6% within twelve months.
  • Increased cash collections by $500K within five months in 2025.
  • Stabilized vendor relationships during AP cleanup initiatives.
  • Partnered with asset management to ensure strategy was executable at the site level.
  • Built and retained an A+ regional leadership team.

Vice President of Operations – BTR/SFR & Multifamily (11,000 Units)

Asset Living
Houston, TX
11.2021 - 12.2023
  • Oversaw diversified asset classes including new development, repositioning, renovations, and BTR portfolios.
  • Designed and deployed centralized operational functions supporting rapid portfolio growth and multi-market consistency.
  • Led leadership teams through proactive strategy adjustments aligned with market conditions.
  • Established strategic partnerships to enhance operational efficiency.
  • Recruited and developed high-performing regional and site leadership teams.
  • Defined expectations and performance objectives across regions.
  • Directed marketing strategy with emphasis on digital innovation.
  • Reduced operational risk through policy enforcement and leadership coaching.
  • Strengthened client relationships through transparent, KPI-based reporting.
  • Managed portfolio P&L, increasing profits by 36% within twelve months.

Regional Vice President of Operations

Portico Property Management
Houston, TX
04.2016 - 11.2021
  • Led portfolios of up to 5,000 units, including new development, renovation, and repositioning assets.
  • Collaborated with BTR developers on target demographics and amenity strategies.
  • Exceeded client expectations through proactive communication and structured touchpoints.
  • Supported company growth through new business development and pitches.
  • Built and maintained leadership bench strength.
  • Partnered with executive leadership to develop SOPs and scalable operating platforms.

Regional Director

Embrey Management Services
San Antonio, TX
04.2012 - 04.2016
  • Drove budget compliance and lease-up velocity through disciplined operational oversight.
  • Resolved operational deficiencies impacting performance and profitability.
  • Established clear performance expectations and supported teams in achieving goals.

Education

Bachelor of Science (B.S.) - Biochemistry

University of Texas at Austin
Austin, TX

Skills

  • BTR / SFR & Multifamily Operations
  • Centralized Operations & Shared Services
  • KPI Design & Performance Management
  • Process Improvement & SOP Development
  • Portfolio Growth & Change Management
  • Cross-Functional Leadership
  • P&L & Financial Oversight
  • Talent Development & Team Building

Affiliations

  • Apartment Association of Greater Dallas – Board of Directors (2023–Present)
  • National Apartment Association – Board of Directors (2018–2021; 2024–Present)
  • San Antonio Apartment Association – Past President
  • Industry Speaker & Moderator

COMMUNITY & INDUSTRY INVOLVEMENT

Coaches individuals, teams, and industry leaders across the multifamily and BTR sectors.

Timeline

Vice President of Operations

AG Living
04.2024 - Current

Vice President of Operations – BTR/SFR & Multifamily (11,000 Units)

Asset Living
11.2021 - 12.2023

Regional Vice President of Operations

Portico Property Management
04.2016 - 11.2021

Regional Director

Embrey Management Services
04.2012 - 04.2016

Bachelor of Science (B.S.) - Biochemistry

University of Texas at Austin