JULIE AGNE
McKinney
Summary
Senior operations executive with deep expertise in BTR/SFR and multifamily portfolios. Proven leader in building centralized operating departments, designing KPI-driven performance frameworks, and scaling teams across large, multi-market platforms. Recognized for transforming operations, improving profitability, and aligning strategy with execution.
Overview
14
14
years of professional experience
Work History
Vice President of Operations
AG Living
04.2024 - Current
- Executive oversight of 6,100 Class A, B, and C units across multiple markets.
- Rebuilt the operational foundation by establishing KPIs, performance benchmarks, and accountability standards.
- Built and implemented a centralized operations department, consolidating marketing, leasing, reporting, and performance oversight to drive consistency and scale.
- Launched centralized Marketing and Sales/Leasing functions.
- Increased occupancy from 82% to 90% within one year.
- Reduced delinquency from 15% to 6% within twelve months.
- Increased cash collections by $500K within five months in 2025.
- Stabilized vendor relationships during AP cleanup initiatives.
- Partnered with asset management to ensure strategy was executable at the site level.
- Built and retained an A+ regional leadership team.
Vice President of Operations – BTR/SFR & Multifamily (11,000 Units)
Asset Living
11.2021 - 12.2023
- Oversaw diversified asset classes including new development, repositioning, renovations, and BTR portfolios.
- Designed and deployed centralized operational functions supporting rapid portfolio growth and multi-market consistency.
- Led leadership teams through proactive strategy adjustments aligned with market conditions.
- Established strategic partnerships to enhance operational efficiency.
- Recruited and developed high-performing regional and site leadership teams.
- Defined expectations and performance objectives across regions.
- Directed marketing strategy with emphasis on digital innovation.
- Reduced operational risk through policy enforcement and leadership coaching.
- Strengthened client relationships through transparent, KPI-based reporting.
- Managed portfolio P&L, increasing profits by 36% within twelve months.
Regional Vice President of Operations
Portico Property Management
04.2016 - 11.2021
- Led portfolios of up to 5,000 units, including new development, renovation, and repositioning assets.
- Collaborated with BTR developers on target demographics and amenity strategies.
- Exceeded client expectations through proactive communication and structured touchpoints.
- Supported company growth through new business development and pitches.
- Built and maintained leadership bench strength.
- Partnered with executive leadership to develop SOPs and scalable operating platforms.
Regional Director
Embrey Management Services
04.2012 - 04.2016
- Drove budget compliance and lease-up velocity through disciplined operational oversight.
- Resolved operational deficiencies impacting performance and profitability.
- Established clear performance expectations and supported teams in achieving goals.
Education
Bachelor of Science (B.S.) - Biochemistry
University of Texas at Austin
Austin, TXSkills
- BTR / SFR & Multifamily Operations
- Centralized Operations & Shared Services
- KPI Design & Performance Management
- Process Improvement & SOP Development
- Portfolio Growth & Change Management
- Cross-Functional Leadership
- P&L & Financial Oversight
- Talent Development & Team Building
Affiliations
- Apartment Association of Greater Dallas – Board of Directors (2023–Present)
- National Apartment Association – Board of Directors (2018–2021; 2024–Present)
- San Antonio Apartment Association – Past President
- Industry Speaker & Moderator
COMMUNITY & INDUSTRY INVOLVEMENT
Coaches individuals, teams, and industry leaders across the multifamily and BTR sectors.
Timeline
Vice President of Operations
AG Living
04.2024 - Current
Vice President of Operations – BTR/SFR & Multifamily (11,000 Units)
Asset Living
11.2021 - 12.2023
Regional Vice President of Operations
Portico Property Management
04.2016 - 11.2021
Regional Director
Embrey Management Services
04.2012 - 04.2016
Bachelor of Science (B.S.) - Biochemistry
University of Texas at Austin