Julie Aguila
Long Beach,CA
Summary
I am an energetic, hard-working motivated individual seeking employment with a company, where I may utilize my exceptional customer service skills, ability to multitask, as well as my adaptiveness to grasp company procedures and policies quickly. While utilizing skills and education to be a problem solver and attentive quick worker.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Freelance Hospitality
Freelance Hospitality
08.2021 - Current
- Company Overview: Restaurant and Bar Operations
- Restaurant and Bar Operations
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Server, Hostess, Busser, Bar mate & Prep Cook
Happy At The Bay Teriyaki
02.2018 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Receptionist
Tiny Nails & Spa LLC
02.2018 - 06.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- help customers navigate through the nail salon.
- supply the customers with refreshments as they wait for the next technician that is available.
Stock Associate/ Cap 2
Walmart supercenter
06.2017 - 10.2017
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size, color or department .
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Answered customer questions and provided detailed product information.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Medical Assistant
Foundation Medical Group Internship
03.2017 - 06.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Caregiver
Private Client
04.2011 - 05.2017
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Education
Some College (No Degree) - Nursing
Mohave Community College
Bullhead City, AZMedical Assistant - Medical
East San Gabriel Valley
West Covina, CA06.2017
Medical Assistant - Medical
Everest College
City of Industry, CA04.2015
Criminal Justice - Law Enforcement
Westwood College
Anaheim, CA01.2011
Family Law - Law
MT San Antonio College
Walnut, CA01.2008
High School Diploma -
Los Altos High School
Hacienda Heights, CA06.2006
Skills
- Customer service experience
- Computer programs proficient
- Reliable and dependable
- Team player
- Phone etiquette
- Ability to handle confidential information discretely
- Honest and hardworking
- Experience working in a diverse environment
- Flexibility
- Communication skills
Certification
- Arizona Food handlers card
- Arizona title 4 basic law training on and off sale
Timeline
Freelance Hospitality
Freelance Hospitality
08.2021 - Current
Server, Hostess, Busser, Bar mate & Prep Cook
Happy At The Bay Teriyaki
02.2018 - 08.2021
Receptionist
Tiny Nails & Spa LLC
02.2018 - 06.2019
Stock Associate/ Cap 2
Walmart supercenter
06.2017 - 10.2017
Medical Assistant
Foundation Medical Group Internship
03.2017 - 06.2017
Caregiver
Private Client
04.2011 - 05.2017
Some College (No Degree) - Nursing
Mohave Community College
Medical Assistant - Medical
East San Gabriel Valley
Medical Assistant - Medical
Everest College
Criminal Justice - Law Enforcement
Westwood College
Family Law - Law
MT San Antonio College
High School Diploma -
Los Altos High School