JULIE ALEXANDER
Sioux Falls,SD
Summary
I am an experienced life insurance underwriter with 17 years of experience working in a fast-paced environment, handling highly complex, substandard and older age risks, and long term care or accelerated benefit riders. Accomplished Underwriting Manager with a proven track record at OneAmerica Financial, leveraging critical thinking and excellent communication to optimize risk assessment and enhance customer service. Demonstrated success in implementing Lexis Nexis Risk Classifier, boosting efficiency and revenue generation. Skilled in fostering professional relationships and driving educational initiatives, reflecting a strong blend of analytical prowess and collaborative spirit.
Overview
18
18
years of professional experience
Work History
Underwriting Manager
OneAmerica Financial
05.2022 - Current
- Analyze new applications for life insurance to determine degree of risk involved with regards to medical and non-medical aspects, financial guidelines and insurable interest
- Prescreen risk assessments prior to submission for potential applicants, personal or business coverage
- Investigate Medical Information Bureau (MIB) follow up hits for further assessment of possible rescission
- Utilize new industry tool by Lexis Nexis Risk Classifier score as another avenue to determine mortality
- Evaluate and assess foreign nationals and non-citizen risks
- Develop and maintain professional relationships with sales and marketing field, agency employees, internal departments, medical doctors, and reinsurance companies
- Attend industry and in-house classes to enhance knowledge and continuing education
- Manage cases after application input, from initial review to finalizing case, as well as ensuring all proper case documents are received and NAIC compliant, agent licensing and commissions, as well as post approval processes
- Ensured efficient workflow management by establishing clear priorities and monitoring progress regularly.
- Built strong relationships with brokers and agents, providing exceptional customer service while negotiating policy terms effectively.
- Championed ongoing education efforts by organizing seminars, workshops, or webinars to stay current on industry trends and advancements.
- Maximized revenue generation by optimizing pricing strategies based on risk profiles.
- Mentored junior underwriters in best practices, contributing to their professional development within the organization.
Underwriting Consultant
Northwestern Mutual Life Insurance
01.2021 - 05.2022
- Conducted rigorous market research for informed decision-making on new product offerings and pricing adjustments.
- Monitored industry developments to ensure company's underwriting guidelines remained relevant and competitive in market landscape.
- Reduced claims costs by identifying trends in loss data and recommending preventive measures to clients.
- Evaluated complex insurance applications, ensuring thorough risk assessment and accurate policy issuance.
- Identified potential risks through meticulous analysis of clients'' financial profiles, effectively minimizing losses.
- Optimized workflow efficiency through the implementation of an automated underwriting system that expedited policy approvals.
- Built strong relationships with brokers to facilitate smooth communication channels and improve overall customer experience.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Made approval and denial recommendations by determining accurate risk levels.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Examined credit reports, financial statements and tax returns to determine repayment capability.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
Senior Underwriter
National Life Group Insurance
10.2015 - 01.2021
- Analyze new applications for life insurance to determine degree of risk involved with regards to medical and non-medical aspects, financial guidelines and insurable interest.
- Analyze risk assessments prior to submission for potential applicants, personal or business coverage.
- Investigate Medical Information Bureau (MIB) follow up hits for further assessment of possible rescission.
- Utilize industry tools by LexisNexis Risk Classifier score and LabPiQture as other avenues to determine mortality on non-fluid underwriting.
- Evaluate and assess foreign nationals and non-citizen risks.
- Develop and maintain professional relationships with sales and marketing field, agency employees, internal departments, medical doctors, and reinsurance companies.
- Attend industry and in-house classes to enhance knowledge and continuing education.
Senior Underwriter
Midland National Life Insurance
03.2012 - 10.2015
- Manage cases after application input, from initial review to finalizing the case, as well as ensuring all proper case documents are received and NAIC compliant, agent licensing and commissions, as well as post approval processes.
- Participated in industry conferences and seminars to stay informed about the latest trends, regulatory changes, and best practices in underwriting.
- Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
- Effectively managed high-risk accounts by monitoring performance metrics and implementing timely corrective actions as needed.
- Made decisions on acceptance, rejection, or modification of business proposals.
- Evaluated or assessed businesses applying for insurance by qualifying accounts, determining premium and policy terms and conditions and negotiating contracts with authorized business representatives.
- Maintained strong relationships with brokers, facilitating open communication channels and improving overall business collaboration.
Underwriter
North American Company for Life & Health
01.2007 - 01.2012
- Process insurance policy applications, handle client queries, update databases, and ensure the smooth running of the life insurance department
- Learn through training, seminars, and consulting with senior colleagues
- Develop analytical ability, attention to detail, and excellent interpersonal and customer service skills
- Reviews, analyzes, and handles quotations, services existing book of business, and determines policy approval
- Learned basics of underwriting, including insurance products, financial statements, and how to assess risk:
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Improved risk assessment accuracy by conducting thorough reviews of loan applications and financial documents.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
Education
Bachelor of Science - Business Administration
University of South Dakota
Vermillion, SDMBA - Project Management
Colorado
Sioux Falls, SDSkills
- Excellent communication abilities
- Critical thinking
- Logical analyzing skills
- Self-motivated
- Focused
- Reliable
- Accountable
- Admirable team working skills
- Building skills
- Underwriting guidelines
- Sales Support
- Insurance knowledge
- Teamwork and Collaboration
- Customer Service
Roles And Responsibilities
- Analyze new applications for life insurance to determine the degree of risk involved with regards to medical and non-medical aspects, financial guidelines and insurable interest.
- Prescreen risk assessments prior to submission for potential applicants, personal or business coverage.
- Investigate Medical Information Bureau (MIB) follow up hits for further assessment of possible rescission.
- Utilize a new industry tool by Lexis Nexis Risk Classifier score as another avenue to determine mortality.
- Evaluate and assess foreign nationals and non-citizen risks.
- Develop and maintain professional relationships with the sales and marketing field, agency employees, internal departments, medical doctors, and reinsurance companies.
- Attend industry and in-house classes to enhance knowledge and continuing education.
- Manage cases after application input, from initial review to finalizing the case, as well as ensuring all proper case documents are received and NAIC compliant, agent licensing and commissions, as well as post approval processes.
Timeline
Underwriting Manager
OneAmerica Financial
05.2022 - Current
Underwriting Consultant
Northwestern Mutual Life Insurance
01.2021 - 05.2022
Senior Underwriter
National Life Group Insurance
10.2015 - 01.2021
Senior Underwriter
Midland National Life Insurance
03.2012 - 10.2015
Underwriter
North American Company for Life & Health
01.2007 - 01.2012
Bachelor of Science - Business Administration
University of South Dakota
MBA - Project Management
Colorado
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