Julie Alford
Cawker City,KS
Summary
Dynamic leader with a proven track record as CEO of Eyegore's Curiosities, excelling in data management and customer relationship management. Spearheaded fundraising initiatives while enhancing operational efficiency through strategic decision-making and community outreach. Committed to driving growth and fostering strong client connections.
Overview
18
18
years of professional experience
Work History
Student Activities Coordinator
Fort Hays Tech North Central
Beloit, KS
10.2021 - Current
- Organized student events and activities to promote campus engagement.
- Collaborated with faculty and staff to enhance student life programs.
- Managed logistics for campus-wide events, including scheduling and resources.
- Developed marketing materials to promote upcoming student activities effectively.
- Communicated with students to gather feedback on activities and programs offered.
- Coordinated partnerships with local businesses for event sponsorships and support.
- Monitored budget expenditures to ensure fiscal responsibility.
- Managed social media platforms to promote events and increase student participation.
CEO and Owner
Eyegore's Curiosities and Monster Museum
Cawker City, KS
01.2021 - 08.2025
- Managed daily operations to ensure efficiency and effectiveness.
- Set pricing structures based on market analytics and emerging trends.
- Leveraged social media platforms to broaden market reach and engagement.
- Oversaw merchandise replenishment and maintained store presentation standards.
- Responded to customer inquiries, ensuring high levels of courtesy and service.
- Generated daily operational and sales reports for data-driven improvements.
- Oversaw financial planning and budgeting to ensure resource allocation.
- Oversaw daily operations of the museum, ensuring smooth visitor experiences.
- Developed strategic partnerships with local businesses and community organizations.
Foster Parent Specialist
Commonwealth Catholic Charities
Richmond, VA
03.2020 - 04.2021
- Identified community resources and provided service referrals to clients.
- Entered client data into centralized database, ensuring accurate and current case records.
- Conducted family interviews to evaluate situations, capabilities, and challenges.
- Facilitated workshops for parents to support children's academic success.
- Managed parent support groups focused on positive discipline and effective parenting styles.
- Collaborated with diverse coworkers to achieve goals and resolve product-related issues.
- Maintained updated knowledge through continuing education and advanced training.
Board Chair and Event Planner
Camp Alkulana
Richmond , VA
09.2014 - 04.2021
- Managed end-to-end event planning, including meetings, site walk-throughs, and execution days.
- Coordinated event requirements with internal teams to ensure seamless operations.
- Collaborated with leadership to align staffing needs for each event.
- Organized resources for events hosting up to 500 attendees within budget constraints.
- Secured sponsorships and auction items to support charitable initiatives.
- Arranged venue logistics, catering selections, and audio-visual setups for events.
- Networked extensively to identify potential sponsors for various events.
- Executed fundraising initiatives, raising over $165,000 annually through diverse events and campaigns.
Administrative Coordinator
United Methodist Family Services
Richmond, VA
11.2017 - 03.2020
- Coordinated two adoption-related grants funded by Virginia Department of Social Services.
- Managed submission of mandatory monthly, quarterly, and annual reports to state authorities.
- Oversaw data collection, budget reporting, and preparation of grant proposals.
- Handled administrative functions for VDSS grants, including event planning and newsletter creation.
- Supported Grant Manager with comprehensive monthly and quarterly reports.
- Engaged youth through diverse activities, including bi-monthly outings and weekend trips.
- Scheduled meetings and arranged travel logistics for staff.
- Facilitated communication among stakeholders to ensure project alignment.
Customer Service Manager
The Cooler Attic
Richmond, VA
02.2011 - 03.2013
- Initiated development and implementation of customer service processes to enhance efficiency.
- Executed follow-up calls to ensure customer needs were met.
- Promoted attic insulation during service calls, consistently exceeding revenue targets.
- Supported owner/CEO in refining customer service procedures company-wide.
- Created spreadsheets for accurate tracking of administrative tasks and reports.
- Developed logistical reports to streamline operations and improve decision-making.
- Provided knowledgeable responses to customer inquiries, fostering loyalty and satisfaction.
- Implemented continuous process improvements to enhance overall customer service experience.
Administrative Assistant
Sartox, LLC
Powhatan, VA
02.2010 - 06.2011
- Reviewed files and records to ensure accuracy and compliance with company policies.
- Coordinated management of physical and digital project materials, updating reports and monitoring spreadsheets.
- Maintained office supply inventory by assessing stock levels and placing orders as necessary.
- Generated shipment invoices, prepared packages, and arranged courier deliveries for customers.
- Directed customer communication to relevant department personnel to resolve inquiries effectively.
- Provided information to enhance customer satisfaction through timely responses and support.
Front Desk Manager
Rituals Salon And Spa
Midlothian, VA
01.2008 - 03.2010
- Ensured superior customer service by supervising front desk operations for salon and spa guests.
- Built lasting guest relationships, driving increased loyalty and salon revenue.
- Resolved guest issues promptly with knowledgeable and professional service.
- Mentored new staff on procedures, compliance, and performance strategies.
Education
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VASkills
- Data management
- Fundraising and event planning
- Community outreach
- Customer relationship management
- Effective decision making
- Project and budget management
Timeline
Student Activities Coordinator
Fort Hays Tech North Central
10.2021 - Current
CEO and Owner
Eyegore's Curiosities and Monster Museum
01.2021 - 08.2025
Foster Parent Specialist
Commonwealth Catholic Charities
03.2020 - 04.2021
Administrative Coordinator
United Methodist Family Services
11.2017 - 03.2020
Board Chair and Event Planner
Camp Alkulana
09.2014 - 04.2021
Customer Service Manager
The Cooler Attic
02.2011 - 03.2013
Administrative Assistant
Sartox, LLC
02.2010 - 06.2011
Front Desk Manager
Rituals Salon And Spa
01.2008 - 03.2010
Bachelor of Science - Psychology
Virginia Commonwealth University
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