Julie Alley
La Porte,TX
Summary
Well-qualified leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
Overview
21
21
years of professional experience
Work History
Chief Administrative Officer
Five Enterprise LLC
06.2019 - 02.2025
- Leveraged data, implemented new technology and revised procedures to support change.
- Implemented and monitored organizational plans and developed goals and strategies to address prioritized issues.
- Exercised good judgment by employing contemporary management principles and supervisory practices.
- Promoted collaborative and coordinated planning to achieve goals and objectives.
- Continually upheld a system of policies and procedures within the organization to ensure reliability and accuracy of data.
- Guided staff and provided opportunities for growth by encouraging creativity and ownership.
- Managed financial, operational and human resources to optimize business performance.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Partnered with business leaders to achieve financial performance, expand clients and services and foster inclusive culture for all employees.
- Evaluated organizational performance by gathering, analyzing and interpreting data and metrics.
- Billed all accounts receivables, averaging $4mm per year.
- Processed all employee onboarding, payroll, and benefits enrollments.
Manager, HR Operations & Administration
PinnacleART
12.2013 - 09.2018
- Maintained professional, organized, and safe environment for employees and patrons.
- Led a team responsible for all HR and accounting transactions for onsite inspection employees and client billing, with over 100 onsite field personnel.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Developed detailed plans based on broad guidance and direction.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
Customer Service Manager/Accountant
Landmark Aviation
08.2007 - 04.2011
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Followed through with client requests to resolve problems.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Kept accurate records to document customer service actions and discussions.
- Managed fuel inventory accounting for airline holding fuel at facility.
- Billed all monthly/yearly hangar rentals.
- Assisted airport operations with any events, high profile clients, including air shows.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
- Created and reviewed invoices to confirm accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Handled day-to-day accounting processes to drive financial accuracy.
Education Director
Boys & Girls Club of Burkburnett
08.2004 - 05.2007
- Implemented the first after school tutoring program for Boys & Girls Club of Burkburnett, serving over 100 students.
- Built rapport with young clients and families using tailored emails and newsletters.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
Education
BAAS -
Midwestern State University
Wichita Falls, TX12.2004
Skills
- Business process improvement
- Operations management
- Administrative management strategies
- Relationship building
- Data analysis
- Human resources management
- Accounting principles
- Customer service
- Organizational leadership
- Team collaboration
- Excellent communication
- Human resources
- Improve policies
- Analytical and critical thinker
- Develop business structures
- Employee motivation and performance
Timeline
Chief Administrative Officer
Five Enterprise LLC
06.2019 - 02.2025
Manager, HR Operations & Administration
PinnacleART
12.2013 - 09.2018
Customer Service Manager/Accountant
Landmark Aviation
08.2007 - 04.2011
Education Director
Boys & Girls Club of Burkburnett
08.2004 - 05.2007
BAAS -
Midwestern State University
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