Julie Alston
Aiken,SC
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
23
23
years of professional experience
Work History
Income Tax Preparer
Rhodes-Murphy Income Tax Service
New Ellenton, South Carolina
01.2021 - Current
- Respond to client inquiries about tax responsibilities.
- Assist senior-level tax professionals to enhance office efficiency.
- Analyze tax regulations and updated knowledge regularly to stay compliant with changes in tax laws.
- Prepare and file federal and state income tax returns for both individuals and small businesses, ensuring accuracy and compliance with current tax laws.
- Guide taxpayers on legal rights and responsibilities.
- Recommend tailored tax planning measures to reduce liabilities effectively.
Collections Coordinator
University Hospital (now Piedmont Augusta)
Augusta, GA
04.2002 - 03.2020
- Addressed escalated customer complaints professionally, ensuring adherence to compliance standards.
- Completed meticulous audits to ensure accuracy in account statements and resolve payment discrepancies.
- Collaborated with management to formalize internal workflows and procedures.
- Coordinated with legal department staff to oversee bankruptcy case management.
- Provided recommendations for enhancing efficiency in collections.
- Collaborated across departments to ensure timely status updates resolving customer issues.
- Guided team members on collections policies.
- Supported team members in resolving challenges.
- Prepared civil court legal documents, attended hearings to obtain judgments.
- Acted as Timekeeper overseeing timesheets of 11 employees.
Education
High School Diploma -
American High School
Chicago, ILSkills
- Proficient in EPIC
- Accounts receivable
- Account reconciliation
- Superior attention to detail
- Conflict resolution techniques
- Customer relations
- Billing
- Verbal and written communication
- Detail-oriented
Certifications
- Annual Filing Season Program Participant (AFSP) - Internal Revenue Service
- MOAB Training
- Leadership University
- Medical Terminology I
Timeline
Income Tax Preparer
Rhodes-Murphy Income Tax Service
01.2021 - Current
Collections Coordinator
University Hospital (now Piedmont Augusta)
04.2002 - 03.2020
High School Diploma -
American High School
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