Summary
Overview
Work History
Education
Skills
Baking and Gardening
Timeline
Generic

Julie Alsup

OR

Summary

Personable Shoe Sales Associate possessing excellent communication, multitasking and organizational skills. Offering [Number]-year background assisting customers in selecting footwear according to preferred styles, sizes and colors. Customer-oriented individual with expertise in cash handling and customer service. Customer-focused [Job Title] driven by refined fashion sense and committed to maximizing shoe sales. Cultivates long-standing and loyal client relationships through exemplary product knowledge and attentiveness to individual preferences and needs. Contributes enthusiastically to stocking, product display and store cleanliness and promotes inviting, hospitable environment. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Industrious [Job Title] offering [Number] years of bakery industry experience ready to add value to [Company] team. Well-versed in processing accurate sales transactions and providing superior customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Shoe Salesperson

Clogs-n-more
06.2022 - Current
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Provided exceptional after-sales support by addressing concerns or questions promptly, ensuring customer satisfaction and fostering long-term relationships.
  • Coordinated special events such as trunk shows or designer appearances, generating excitement among shoppers and promoting brand awareness.
  • Measured customers'' feet to ensure proper fit, enhancing comfort and reducing returns or exchanges due to sizing issues.
  • Assisted with loss prevention efforts by monitoring the sales floor for suspicious activity or potential theft incidents.
  • Maintained a clean and organized sales floor to enhance the shopping experience for customers.
  • Increased store sales through effective upselling and cross-selling techniques.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Handled transactions efficiently, processing payments accurately and securely.
  • Conducted regular product training sessions for new employees, improving overall staff knowledge and expertise.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Assisted customers in selecting appropriate shoe accessories like socks, inserts or shoe care products, maximizing sales opportunities while meeting individual needs.
  • Resolved customer complaints promptly, maintaining professionalism and a focus on customer satisfaction.
  • Provided personalized attention to each customer, creating a welcoming atmosphere that encouraged repeat visits.
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.

Retail

Fred Meyer Stores
09.2015 - 09.2016
  • Established relationships with key retail accounts.
  • Cultivated relationships with key decision makers in leading retail chain accounts, achieving sustainable partnerships with retail buyers.
  • Recommended retail products for at-home use.
  • Promoted salon-exclusive products to increase retail sales.
  • Tagged and prepared new merchandise for retail sales.
  • Maintained tasting room retail area and created merchandise displays.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Retail Sales Associate

Dollar General
07.2014 - 05.2015
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.

Retail Sales Associate

Dollar Tree
01.2013 - 05.2013
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

GED -

Metropolitan Learning Center
Portland, OR
05.2005

Skills

  • Goal-Oriented
  • Brand Awareness
  • Building rapport
  • Store maintenance
  • Footwear trends
  • Customer Service
  • Organization
  • Stock replenishment
  • Display building
  • Fashion sense
  • Friendly and Helpful
  • Honest and Dependable
  • Reliable and Responsible
  • Customer Assistance
  • Strong Communication and Interpersonal Skills
  • Adaptable and Flexible
  • Attention to Detail
  • Positive Customer Engagement
  • Cash Handling
  • Relationship Building
  • Goal-Driven
  • Inventory and Stocking
  • Store Organization
  • Cash Register Operation
  • Store Opening and Closing
  • Safety and Cleanliness Standards
  • Engaging with Diverse Customers
  • Building Customer Loyalty
  • Product Knowledge
  • Basic Mathematics
  • Payment Processing
  • Sales floor organization
  • Ability to Lift 40 pounds
  • Product and Service Sales
  • Meeting Sales Goals
  • Exceeding Customer Expectations
  • Customer Needs Assessment
  • Merchandising and Display
  • Sales and Promotions
  • Retail Merchandising
  • Merchandise Receiving and Handling
  • Register Opening and Closing
  • Item Ticketing and Pricing
  • Store Policies and Procedures

Baking and Gardening

I bake at home for friends, family and personal. I love to learn how to make different things and learn the science behind it all. I got into plants after my kids got older and my grandma past away. I love flowers and herbs, but mainly to help the bees. I believe in being one with earth, helping the environment to be better in every way I possibly can.

Timeline

Shoe Salesperson

Clogs-n-more
06.2022 - Current

Retail

Fred Meyer Stores
09.2015 - 09.2016

Retail Sales Associate

Dollar General
07.2014 - 05.2015

Retail Sales Associate

Dollar Tree
01.2013 - 05.2013

GED -

Metropolitan Learning Center
Julie Alsup