Experienced Child Support Officer with legal secretary skills, offering 27 years of expertise in customer service, court order execution, and case management. Strong grasp of child support and some family laws, adept at navigating complex legal processes. Proven ability to work with diverse populations and effectively communicate to achieve positive case resolutions.
Overview
27
27
years of professional experience
Work History
LEGAL ASSISTANT
Law Office of Christie B. Mitchell
08.2023 - Current
Prepare legal documents such as motions and discovery requests
Proofread drafts of legal documents for accuracy in grammar and punctuation
Provide administrative support to attorney by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures/eSignatures
Process incoming mail/and court documents from runner on a daily basis
Answer multiple-line phones promptly while providing courteous customer service
Liaise between attorney and opposing counsel, exchanging information, discuss case details and evidence
Data-entry and organization of filing systems and database
Meet with clients and attorneys to discuss case details and evidence
CHILD SUPPORT SPECIALIST
County of Yolo
05.2002 - 02.2022
Conducted investigations to determine paternity and legal responsibility of parents for child support payments
Analyzed financial information related to income, assets, expenses, and liabilities of non-custodial parents using Guideline Calculation for child support
Attended training courses on new legislation or changes to existing regulations affecting the administration of child support services
Monitored compliance and enforced court orders on an ongoing basis and took action when necessary
Prepared case summaries and legal documents to present evidence in court proceedings related to child support issues
Negotiated settlements and agreements with parties outside of court (Meet and Confer -child support)
Reviewed requests for modifications or exemptions from current Child Support orders based on changes in circumstances
Conducted genetic testing to establish paternity
LEGAL SECRETARY
County of Yolo
04.1999 - 10.2001
Prepared and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Composed and revised legal documents, letters, depositions and court documents for attorney review
Acted as liaison between clients, vendors and attorneys.
Maintained attorney calendars by keeping track of appointments, meetings and conferences.
Coordinated court filings including scheduling hearings, filing deadlines and calendaring events.
ADMINISTRATIVE CLERK I & II
County of Yolo
03.1998 - 04.2002
Performed data entry duties to update client information in databases
Maintained accurate records of financial transactions using accounting software programs
Managed daily office operations, including scheduling appointments and managing incoming calls
Maintained, developed and organized filing systems for confidential customer records and reports
Typed, formatted and edited correspondence and other documents
Customer Service Representative at Law Offices of Mitchell D Bluhm & AssociatesCustomer Service Representative at Law Offices of Mitchell D Bluhm & Associates