Julie Anders

* Patient check-in and check-out

* SMILE and greet all traffic. I sincerely strive to make every experience a great one!

*Medical Terminology

* Open and close office.

* Phone Etiquette

* Registering patients.

*Schedule appointments, new and existing patients. Schedule post-operative and MRI results, follow-up appointments.

Phoenix Ortho/Medevolve and OPPM software.

Check mail daily and distribute throughout the office to PAs and all five physicians.

-*Post any checks or credit card payments that

are received via mail.

*Revenue Cycle Management

*Prepare deposit slips for cash and check

Payments for bank courier to pick up.

*Collect money for injections/misc. bracing done with the OSC, self-pay x-rays, surgery responsibility. Responsible for collecting payments from patients for various procedures including injections, miscellaneous bracing, self-pay x-rays, and surgical expenses.

*Verify insurance benefits and Referrals online.

* Fax orders to facilities for patients who choose to go outside of facilities.

* Print/email school and work excuse

* Print/email school, work and sports release.

* CD and medical record pickups and payments.

* Post charge and collect payment for self-pay MRI.

* Post charges and collect.

*Self-pay therapy patients.

*Payment at the time of service.

*Email self-pay itemized receipt the day after the appointment.

• Scheduled patient appointments, verifying accuracy of appointment times with providers.
• Greeted and checked in patients, updating patient information in computer system.
• Answered phones promptly and directed calls appropriately.
• Verified insurance coverage for appointments and collected co-payments as required.
• Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
• Processed patient payments and scanned identification and insurance cards.
• Communicated with patients with compassion while keeping medical information private.
• Adhered to HIPAA requirements to safeguard patient confidentiality.