Experienced Office Management and Administration. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively in ensuring operational and service excellence.
Overview
9
9
years of professional experience
Work History
Office Manager/Sift Lead
Hallmark Cards, Walgrens, K-mart
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained computer and physical filing systems.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Onboarded new employees with training and new hire documentation.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Office Administrative
Harris & Hart
08.2015 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Maintained office supplies inventory by checking stock and ordering new supplies.
Responded to inquiries from callers seeking information.
Created and updated records and files to maintain document compliance.
Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Updated spreadsheets and databases to track, analyze, and report on.
Restocked supplies and placed purchase orders to maintain adequate stock levels.