Dedicated Palliative Care Coordinator/LPN with a proven track record at Crossroads Hospice and Palliative Care, enhancing patient satisfaction and reducing hospital readmissions through expert care coordination and compassionate communication. Skilled in medical documentation and teamwork, I excel in delivering high-quality palliative care, achieving optimal patient outcomes and coordinating Hospice Transitions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Palliative Care Coordinator/ LPN
Crossroads Hospice and Palliative Care
10.2020 - Current
Coordinated appropriate and efficient delivery of healthcare services to promote optimal outcomes by assessing and matching unmet needs with referrals and support services.
Served as a liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care.
Increased access to palliative care services by identifying eligible patients and providing prompt referrals for appropriate care interventions.
Enhanced family satisfaction through timely communication, education on palliative care options, and emotional support during difficult decisions.
Collaborated closely with primary healthcare providers to ensure cohesive treatment plans that align with patients' goals of care.
Maintained detailed patient records, ensuring accurate documentation of care coordination activities and adherence to regulatory requirements.
Advocated for patients'' best interests when working with insurance companies or other external entities involved in their care process.
Enhanced patient satisfaction by providing comprehensive care coordination and support.
Maintained detailed documentation of patient interactions, treatment plans, and progress notes for accurate recordkeeping.
Reduced hospital readmissions for patients through proactive follow-up and continuous communication.
Scheduled appointments, educational meetings, and follow-ups for patients and family members.
LPN
Katy Trail Community Health
12.2017 - 10.2020
Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Administered controlled narcotics, inserted IVs, and performed catheterizations.
Assisted with admissions, appointments, transfers, and discharges.
Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
Adhered to treatment plan instructions when administering medications and treatments to patients.
Collaborated with interdisciplinary team members for comprehensive care planning, improving overall patient wellbeing.
Provided thorough education on disease management to patients and families, empowering them to make informed decisions about their care.
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Coached team members in techniques necessary to complete job tasks.
Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Education
LPN- IV Certification - Nursing
Warrensburg Area Career Center
Warresnburg, MO
06.2006
Skills
Care Coordination and Hospice Transition
Task Prioritization
Compassionate communication
Medical Terminology
Data Analysis
Quality Assurance
Multitasking/ Scheduling for multiple providers
Documentation accuracy
Interdisciplinary Collaboration
Managing numerous computer programs at once
Problem-solving abilities
Adaptability and Flexibility
Patient education and counseling
Certification
IV Certification
BLS
L1MA Instructor
Insulin Administration Instructor
Timeline
Palliative Care Coordinator/ LPN
Crossroads Hospice and Palliative Care
10.2020 - Current
LPN
Katy Trail Community Health
12.2017 - 10.2020
IV Certification
BLS
L1MA Instructor
Insulin Administration Instructor
LPN- IV Certification - Nursing
Warrensburg Area Career Center
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