Julie Andrews
Fairmont,MN
Summary
Experienced customer service professional bringing 14 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about Hospital regulations and standards.
Overview
15
15
years of professional experience
Work History
Logistics Aide
Mayo Clinic Health System
Fairmont, Minnesota
11.2005 - 11.2020
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Generated documentation and information required for customer shipments.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Managed system support functions to set priorities and service levels expectations.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Printed tickets, picked supplies and filled packages under tight deadlines.
- Maintained damaged goods records, backorder logs and applicable regulatory reporting.
Education
High School Diploma -
Fairmont High School
Fairmont, MN06.1975
Skills
- Shipping and Receiving
- Materials and Supply Allocation
- Determining Metrics
- Supply Chain Operations
- Warehousing Processes
- Critical Thinking
- Inventory Control
- Workload Delegation
- Logistics Process Improvement
- Customer Service
- Employee Training
- Shipment Routing
- Material Handling
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved competency by completing stocking with accuracy and efficiency.
Additional Information
In a previous Employment I was given the task of balancing cash drawers and store money . And making up a bank deposit and Change order for store operations
Timeline
Logistics Aide
Mayo Clinic Health System
11.2005 - 11.2020
High School Diploma -
Fairmont High School
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