Euclid
Hi, I’m
Julie Bly
Round Hill,VA
Overview
19
years of professional experience
1
Certificate
Work History
American Association of Tissue BanksMcLean, VA
Director of Membership
07.2018 - Current
Job overview
- Hybrid working environment 11/2018 - 3/2020; Transitioned to complete remote working environment 3/2020
- Spearhead the creation and sales of sponsorship and exhibit opportunities, both virtually and in-person
- Work with General Service Contractors to ensure booth floorplans and proper signage was installed during the Annual Meetings
- Creation of booth and sponsorship sale platform in Cadmium
- Playing a crucial role as a liaison with Membership Committee (2018-Present), Accredited Tissue Bank Council (2018-2019 and 2023-Present), Employee Relations Committee (2022-Present) and Product & Distribution Council (2022-2023), facilitating effective communication and collaboration
- Leading membership recruitment, on-boarding, and renewal campaigns, contributing to a steady increase in membership numbers
- Providing supervisory oversight for the organization's AMS/CRM systems, ensuring efficient management of customer data and interactions
- Lead on architecture in establishing the a new AMS system in 2024
- Travel to industry-specific events, representing the company and fostering connections with key stakeholders
- Cultivate and nurture relationships with AATB Affiliate and Accredited organizations, as well as strategic partner companies
Integrity HomesChantilly, VA
Customer Service Representative
07.2019 - 07.2021
Job overview
- Weekend, part-time position with a full remote work environment
- Answered incoming calls, online chat requests, and emails in a timely and professional manner, ensuring excellent frontline customer support
- Maintained a high level of product knowledge across different communities to effectively assist customers with inquiries and offer appropriate solutions
- Received positive feedback from customers for exceptional service and problem-solving abilities
- Utilized company's CRM system to document interactions, track issues, and maintain a comprehensive customer support database
International Cemetery, Cremation & Funeral Association (ICCFA) & Pet Loss Association of America (PLPA)Sterling, VA
Membership Specialist
04.2015 - 07.2018
Job overview
- Membership Committee Liaison
- Created and executed member marketing campaigns
- Oversight of member renewal campaigns, onboarding, and recruitment
- Traveled to industry conferences for recruitment
- Demonstrated financial acumen by effectively maintaining and managing the membership budget, ensuring optimal resource allocation
- Spearheaded fundraising efforts for Lung Force
- Maintained accurate records of member information in database systems
- Developed strategies to increase membership base through referrals and promotions
- Cultivated and nurtured relationships with counterparts from other state associations, fostering collaborative efforts and knowledge exchange
Pennsylvania Association of School Business Officials (PASBO), Pennsylvania Education Technology Expo & Conference (PETE&C), School Nutrition Association of Pennsylvania (SNAPa)Harrisburg, PA
Membership Associate & Exhibit Coordinator
12.2004 - 04.2015
Job overview
- Managed and maintained multiple chapter rosters, ensuring accurate and up-to-date membership records
- Developed and executed effective marketing strategies to increase association membership and booth sales
- Successfully solicited sponsors and exhibit booth sales for multiple annual conferences, securing vital funding and enhancing event profitability
- Maintained meticulous records of cash receipts for three associations, ensuring financial transparency and accountability
- Assisted in monthly bank reconciliation for two associations, ensuring accurate financial reporting and compliance
- Produced detailed exhibit floor plans for each conference, optimizing space utilization and exhibitor satisfaction
- Led fundraising initiatives during conferences for various non-profit charities, effectively driving community engagement and charitable contributions
Education
Central Penn College
Masters Degree in Organizational Leadership
01.2016
University Overview
Central Penn College
Bachelors Degree in Business Administration
01.2012
University Overview
Central Penn College
Associates Degree in Legal Studies
01.1999
University Overview
Skills
- Membership Recruitment, On-boarding & Retention
- Vendor Relations
- Sales & Marketing
- Accounts Receivable and Payable
- Fundraising
- Video Editing and Production
- Data Analytics
- Rapport and Relationship Building
- Sales Tracking
- Account Management
- Performance Evaluations
- Team Building and Leadership
- Customer Service
- Budgeting and Expenditures
- Analytical Problem Solver
- Customer Complaint Resolution
Certification
- Grant Proposal Writing, Fort Hayes University, 06/2016
Software
SalesForce
Fonteva
Canva
GIMP
Linux
Microsoft Products
Google Suite
Naylor/Timberlake
Cadmium & Elevate
CEI (AMS)
Video Editing - IMovie & Magix Vegas
Hubspot (CRM)
Sage/PeachTree
Billcom
CVENT Eshow
Wave Accounting
Timeline
Customer Service Representative
Integrity Homes
07.2019 - 07.2021
Director of Membership
American Association of Tissue Banks
07.2018 - Current
Membership Specialist
International Cemetery, Cremation & Funeral Association (ICCFA) & Pet Loss Association of America (PLPA)
04.2015 - 07.2018
Membership Associate & Exhibit Coordinator
Pennsylvania Association of School Business Officials (PASBO), Pennsylvania Education Technology Expo & Conference (PETE&C), School Nutrition Association of Pennsylvania (SNAPa)
12.2004 - 04.2015
Central Penn College
Masters Degree in Organizational Leadership
Central Penn College
Bachelors Degree in Business Administration
Central Penn College
Associates Degree in Legal Studies
Accomplishments
Accomplishments
Increased AATB's Membership, Booth and Sponsorship Growth:
- Successfully grew AATB's Affiliate Membership by over 50% within the first two years
- Achieved a steady revenue growth year-over-year in booth and sponsorship sales for AATB
- Spearheaded the expansion of individual memberships in 2021 within AATB's Accredited Organizational Membership, starting at approximately 1800 to now exceed 7100 members
Membership Retention Excellence:
- Maintained a robust year-over-year retention rate between 85-90% for all associations
- Successfully established comprehensive member on-boarding, engagement, and retention campaigns to improve overall membership experience
Charitable Fundraising Collaboration:
- Collaborated with ICCFA's 2016-2017 President, Michael Usleton, to lead a successful fundraising effort, raising over $100,000 for the Lung Force campaign, dedicated to lung cancer awareness
- Was the driving force, working along side other members at PASBO and PETE&C to successfully raise funds during annual meetings to support other charities outside of the industry
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