Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Office Manager
Mountain Lake Services
05.2016 - Current
Maintained computer and physical filing systems.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Managed office operations while scheduling appointments for department managers.
Coached new hires on company processes while managing employees to achieve maximum production.
Reported to senior management on organizational performance and progress toward goals.
Evaluated employee records and productivity and submitted evaluation reports.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
ER Registrar / Medical Transcriptionist
Elizabethtown Community Hospital
07.2003 - 05.2016
Followed all HIPAA rules and regulations regarding patient confidentiality.
Recorded information using word processing, dictation and transcription software and equipment.
Reviewed patient charts for accuracy, correcting grammar and syntax errors before submission to clinic.
Demonstrated excellent skills to understand diverse accents and dialects.
Worked cohesively with physicians and other clinical staff to complete transcriptions.
Worked with Insurance Companies to ensure proper coding on medical bills.