Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Julie Asprooth

Julie Asprooth

Juuuuules3@aol.com
Rockford,IL

Summary

Dynamic and compassionate professional with a proven track record at Woodward Aerospace, excelling in customer service and operations. Adept at fostering strong relationships and enhancing workflow efficiency. Known for exceptional communication skills and a commitment to continuous learning, ensuring high-quality outcomes in fast-paced environments.

Overview

33
33
years of professional experience

Work History

CSR

Woodward Aerospace
09.2018 - 07.2025

Personally took care of many Airlines for ordering spare peace parts for Airplanes and Helicopters for commercial and military accounts . Process orders through planners , Engineers and shipping co workers to implement on time availability and on time as needed for All Airlines with Woodward Account

Operations Technician

Woodward Aerospace
09.2018 - 07.2025
  • Operated and maintained precision assembly tools to ensure high-quality production standards.
  • Collaborated with engineering teams to troubleshoot technical issues in aerospace components.
  • Assisted in the development of standard operating procedures to enhance workflow efficiency.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.

Optician Technician

New Vision Optical
03.2018 - 09.2018
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in fitting and adjusting eyewear to ensure optimal comfort and functionality.
  • Managed inventory control, maintaining accurate stock levels of lenses and frames.
  • Provided exceptional customer service by promptly addressing questions or concerns regarding eyewear purchases or insurance claims.
  • Improved patient satisfaction by conducting thorough pre-testing and accurate measurements for glasses and contact lenses.
  • Enhanced optical department efficiency by maintaining a clean, organized, and well-stocked inventory of frames and lenses.
  • Maintained up-to-date knowledge of industry trends, ensuring patients received the most advanced lens technologies available.
  • Ensured customer satisfaction with precise adjustments, repairs, and fittings for eyewear.

Orthodontic Assistant ( Dr Dean Murphy )

Orthodontic Specialties
03.1997 - 03.2018
  • Assisted in patient preparation for orthodontic procedures, ensuring comfort and readiness.
  • Managed sterilization of instruments and equipment to maintain compliance with safety standards.
  • Educated patients on oral hygiene practices and post-treatment care for optimal outcomes.
  • Supported orthodontists during treatments by providing necessary tools and materials promptly.
  • Implemented process improvements that streamlined daily operations and increased patient satisfaction.
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
  • Took x-rays, photographs, and impressions of patients' teeth and mouth.
  • Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
  • Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
  • Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
  • Assisted in fabricating custom orthodontic appliances tailored to individual patient needs.
  • Improved patient comfort by efficiently assisting with orthodontic procedures and providing clear explanations of treatment plans.
  • Managed emergency situations calmly, providing immediate care when necessary before escalating to the orthodontist if needed.
  • Promoted positive patient experiences by building rapport and addressing concerns during appointments.
  • Reduced appointment wait times with efficient room setup and breakdown between patients.
  • Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
  • Developed comprehensive knowledge of various orthodontic appliances, enabling accurate preparation for each procedure.
  • Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
  • Contributed to a welcoming and professional office environment by maintaining cleanliness and adhering to all safety protocols.
  • Completed ongoing professional development courses, staying up-to-date on industry advancements for optimal patient care.
  • Ensured high-quality patient care through strict adherence to infection control protocols and sterilization procedures.
  • Improved treatment outcomes with meticulous attention to detail in preparing and positioning orthodontic appliances.
  • Contributed to significant increase in patient referrals by delivering exceptional care and building strong patient relationships.
  • Improved practice reputation by consistently receiving positive patient feedback on compassionate and professional care.
  • Facilitated positive patient experience by addressing concerns and providing empathetic support throughout their treatment journey.
  • Assisted in minor orthodontic procedures, ensuring treatments were carried out smoothly and effectively.
  • Assisted orthodontists in applying braces, which led to successful treatment outcomes and patient satisfaction.
  • Enhanced patient engagement and satisfaction, regularly updating them on treatment progress and adjustments needed.
  • Prepared and sterilized instruments and treatment areas, ensuring safe and hygienic environment for every patient.
  • Facilitated successful treatment outcomes, meticulously following orthodontic treatment plans and adjusting as necessary.
  • Enhanced team collaboration by actively participating in staff meetings and sharing insights on patient care improvements.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.

In Home Care

Patients in Their Homes
01.1993 - 02.1998
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.

Education

GED - Coronal Polishing And Other Certifications

East High
Rockford, IL

Skills

    Communication skills

    Love to learn

    Compassionate

    Dependable

Additional Information

Making sure people with and without disabilities leave feeling appreciated and cared about and having a great experience no matter where I work . I am just a natural honest caring person and like to make a positive impact . A lot of respect for others !!

Timeline

CSR

Woodward Aerospace
09.2018 - 07.2025

Operations Technician

Woodward Aerospace
09.2018 - 07.2025

Optician Technician

New Vision Optical
03.2018 - 09.2018

Orthodontic Assistant ( Dr Dean Murphy )

Orthodontic Specialties
03.1997 - 03.2018

In Home Care

Patients in Their Homes
01.1993 - 02.1998

GED - Coronal Polishing And Other Certifications

East High