Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic

Julie A. Wright

Maryville,TN

Summary

Experience in providing high-level administrative, sales, and customer relations. Highly organized and a people person. I excel in meeting deadlines and making sure everything runs as smoothly as possible.

Professional representative with robust experience and strong commitment to delivering exceptional results. Effective at collaborating within teams and adapting to changing needs to ensure reliability and success. Skilled in communication, problem-solving, and customer relations, with focus on achieving impactful outcomes. Valued for proactive approach, integrity, and ability to build lasting professional relationships.

Overview

19
19
years of professional experience
1
1
Certification

Work History

PE Research/Appeals/AR No Activity/No Response Rep

TeamHealth
08.2018 - 12.2024
  • Reviews and processes rejections in Provider Enrollment Research ETM role as outlined in policies. To include reviewing with carriers via web portal, carrier email, or phone call.
    Reassigns Provider Enrollment issues to IDXC PE role for assignment to Division Provider Enrollment Department for issue resolution.
    Report any errors or problems that affect claims from receiving payment.
    Report any claim issues identified.
    Report any carrier issues identified.
    Maintain knowledge of ETM and carrier requirements.
    Participate in weekly meeting with Manager.
    Performs other duties and assignments as requested. Reviews Medicare/ Medicaid/TennCare invoices at 45 days aging to identify potential problem areas for each assigned group, along with commercial, managed care, and BC/BS invoices at 75 days aging. Claims with no activity within 75 days will be rejected to Patient Responsibility. Contacts Medicare, Medicaid, and TennCare to inquire on unpaid claims. Assembles and forwards appropriate documentation to the A/R Manager for provider related issues. Assembles and forwards appropriate documentation to the appeals unit for disputed Medicare, Medicaid and TennCare claims. Reports any consistent errors identified during review that affect claims from being processed correctly. Prepares work file assignment report on all work files. Participates in unit progress meetings with Accounts Receivable Team regarding Accounts Receivable. Turns to A/R Supervisor for unusual circumstances that may include adjustments, denials, fee schedules, claims, etc. Performs any and all duties as directed by Accounts Receivable Supervisor.

Coordinating Clinic Manager

Ruidoso Physical Therapy Clinic
02.2015 - 09.2018
  • Schedule appointments, answer phones, verify health insurance eligibility and benefits, request prior authorizations, create charts for new patients, collect co-pays and co-insurance, sell and promote product sales, make sure that the front office runs smoothly, oversee the physical therapy techs to make sure everything in the clinic is clean and running smoothly, payroll, supply and sales inventory, contracting, compliance, and assist others as needed.

Insurance Agent

Greg Carey State Farm Agency
04.2013 - 09.2014
  • Sales of Insurance products for State Farm Insurance Agency. Maintained customer accounts, sales, and service, including payments of premiums, Worked with Claims, underwriters, and other agents to provide the best service in the insurance company. Maintain customer files and assisted with nightly deposit, when needed.

Payroll Specialist

Sabio Systems - Sun Healthcare Group, Inc
09.2012 - 12.2012
  • Responsible for the processing of all authorized payroll data submitted by 70 assigned locations across the United States. Payroll processing activities included the production of payroll checks, data entry of expense reimbursements and audit activities of hand keyed hours or dollars submitted to payroll for over 4,600 employees. Acting as liaison between field locations and corporate payroll assisting in research and prevention of any payroll related issues.

Administrative Assistant

David Montoya Construction
03.2009 - 02.2011
  • Responsible for answering phones on a multiple line system. Assisted Project Managers with subcontract, purchase orders, spreadsheets, obtaining price quotes, line locates, and data entry.
  • Fill in for Human Resources, as requested, processing applications, ordering background checks, drug screening, and maintaining files for 180+ employees.
  • Ordering and maintaining office inventories.

Payroll Administrator

SL Investments, Inc
03.2006 - 03.2009
  • Full Bi-Weekly Payroll runs for 700+ employees in Las Vegas, NV and for 550+ employees in NM and CA.
  • Corrected system errors in Accruals and Vacation Tracking.
  • Maintained employee records, Form I-9 compliance, verifying employment history and information with various state and federal agencies. Dealt with Garnishments and Unemployment Claims.
  • Managed full Accounts Payable Cycles on a weekly basis with 200+ checks ran.

Education

2 Years of College or a Technical or Vocational School - Business Administration/Management

University of Phoenix
05.2007

Skills

  • Customer support
  • Goal-oriented mindset
  • Customer relations
  • Data entry proficiency

Certification

P&C, Life and Health - Office of Superintendent of Insurance - Completion Date: 2013-06

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

PE Research/Appeals/AR No Activity/No Response Rep

TeamHealth
08.2018 - 12.2024

Coordinating Clinic Manager

Ruidoso Physical Therapy Clinic
02.2015 - 09.2018

Insurance Agent

Greg Carey State Farm Agency
04.2013 - 09.2014

Payroll Specialist

Sabio Systems - Sun Healthcare Group, Inc
09.2012 - 12.2012

Administrative Assistant

David Montoya Construction
03.2009 - 02.2011

Payroll Administrator

SL Investments, Inc
03.2006 - 03.2009

2 Years of College or a Technical or Vocational School - Business Administration/Management

University of Phoenix

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