Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Julie Baker

Cleveland,Ohio

Summary

Seasoned HR and administrative professional with a proven track record at Fresh Thyme Market, adept in Microsoft Office 365 and excelling in employee onboarding and training. Leveraged organizational skills to streamline HR processes, achieving significant improvements in labor management and operational efficiency. Expert in recruiting, hiring, and motivating teams, consistently enhancing workplace productivity and morale.

Overview

29
29
years of professional experience

Work History

Experience Manager

Fresh Thyme Market
Westlake, Ohio
07.2019 - Current
  • Responsible for overseeing and managing the financial impact of the store's operations.
  • Reconcile all daily store transactions, cash receipts, payable invoices, and inventory receipts.
  • Manage workers' compensation, team member mediation, employee benefits coordination, and training as the store's HR representative.
  • Established a workday for the store by hiring qualified individuals and coordinating regional training.
  • Onboarded new employees into Workday and was responsible for all weekly payroll.
  • Budgeting and forecasting store labor, and end labor expenses.
  • Reporting and analysis of sales and labor.
  • Implemented process improvements.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Created a central Microsoft Access database that pulls sales, margins, expenses, and labor data from individual sources and updates.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Automated reporting enables management to review real-time labor hours, eliminate overtime, and track all attendance and tardiness violations.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Updated and maintained store signage and displays.
  • Guided new hires through orientation and onboarding, and explained documentation requirements to facilitate the HR process.
  • Conducted employment verification and background investigation to facilitate the hiring process.
  • Processed employee status changes, keeping human resources systems, and employee records up to date.
  • Assisted candidates with application processes by answering questions about the application, performing background checks, providing I-9 forms, and handling drug screening paperwork.
  • Aligned HR policies with federal and local regulations.
  • Maintained accurate records of employee information in the HR database system.
  • Collaborated with team members to identify areas of improvement in the customer experience.

Office Manager / Human Resources

100th Bomb Group Restaurant
Cleveland, Ohio
07.2014 - 09.2018
  • Process new hires, rehires, and terminations in the payroll system, UltiPro, and UltiPro.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Processes rehire, transfers, terminations, garnishments, and withholdings.
  • Complied with financial accounting and audit reports, tables, accounts payable, receivables, and profits.
  • Payroll journal entries to the general ledger system: Compeat Advantage.
  • Responsible for managing petty cash, conducting daily safe counts, and processing change orders.
  • Completed general ledger responsibilities.
  • Conducted month-end balance sheet reviews and reconciled. Any variances.
  • Verified details of transactions, including funds received, and total account balances.
  • Calculated figures such as discounts, percentage allocations, and credits.
  • I coded the general ledger and processed vendor voice payments.
  • Responsible for checks and cash deposits.
  • As the restaurant's HR representative, I manage workers' compensation, team member mediation, employee benefits coordination, and training.
  • Reconciled all restaurant cash receipts, payables invoices, and all monthly inventories for month-end.
  • Pitched in to help with office tasks during busy periods, and staff absences.
  • Oversaw management of documents, files, and records.
  • Restocked and maintained inventory levels by ordering necessary supplies.

Accounting Clerk

Midwest Direct
02.2013 - 05.2015
  • Responsible for balancing daily Excel workbooks and creating vendor spreadsheets.
  • Daily billing of customers, and daily production reports for all customers.
  • Verified and posted account transactions to prepare checks, and maintain accounting ledgers.
  • Completed daily reports and rates for Excel commingle for customer reports.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Reconciled computer reports with manually maintained ledgers.
  • Coded invoices and other records to maintain organized and accurate records.
  • Processed invoices, payments, and statements promptly.

Office Manager / Human Resources

Acacia Country Club
02.1996 - 10.1999
  • Handled all activities in accounts payable.
  • Insured timely payments to vendors and invoices.
  • Responsible for weekly reconciliation of the checkbook.
  • Helped with the chef's incoming and outgoing mail, along with balances of deposits.
  • Strong customer service.
  • Matched orders with invoices, and recorded the required information. I assist with office tasks during busy periods and staff absences.
  • Organized and maintained documents, files, and records.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Coding invoices with proper G/L codes.
  • Responsible for a weekly check run and ordering supplies for all areas of the country club.
  • Reviewed documents and obtained additional information to complete accurate paperwork, and avoid delays.

Education

High School Diploma -

Skills

  • Customer Service Expert
  • Scheduling Expert
  • Organizational skills
  • Microsoft Office 365 Expert
  • Multitasking and organization
  • Recruiting and hiring
  • Employee supervision and motivation
  • Policies and Procedures
  • Customer service
  • Financial recordkeeping
  • Employee Onboarding and Training
  • Decision making
  • Computer Proficiency
  • Scheduling and time tracking
  • Hiring and onboarding
  • Team Management
  • Background checks
  • Vendor invoice processing
  • Accounts payable
  • Accounts receivable

References

References available upon request.

Timeline

Experience Manager

Fresh Thyme Market
07.2019 - Current

Office Manager / Human Resources

100th Bomb Group Restaurant
07.2014 - 09.2018

Accounting Clerk

Midwest Direct
02.2013 - 05.2015

Office Manager / Human Resources

Acacia Country Club
02.1996 - 10.1999

High School Diploma -

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Julie Baker