Focused Project Manager bringing over 7 years of developing continuous improvements throughout planning and implementation phases of projects. Demonstrated history of establishing and enforcing adherence to standards of excellence. Well-versed in mentoring and guiding associates to exceed client and stakeholder expectations. Accustomed to cultivating innovative ideas and encouraging new ideas that drive company growth.
Overview
14
14
years of professional experience
Work History
Local Childcare Consultant
Cultural Care Au Pair
09.2022 - Current
Manage and oversee clients in assigned territory, ensuring strict adherence to U.S Department of State compliance
Drive comprehensive program management, orchestrating every stage from recruitment and screening to the pivotal matching process and continuous support
Exhibit effective stakeholder management by closely collaborating with host families and au pairs, ensuring a mutually enriching and successful cultural exchange experience
Utilize Salesforce to meticulously maintain records, upholding data integrity and providing invaluable insights for impactful sales analysis and decision-making
Developed marketing materials designed to attract new clients to the organization's services
Federal Lead Generation Specialist
Rackspace Technology
03.2016 - 04.2017
Orchestrated strategic program development for both internal and external channels as a leader in communications
Executed a holistic communications strategy, ensuring cohesive and impactful messaging
Actively participated in industry events to enhance brand presence and showcase thought leadership
Developed impactful collateral for speaking engagements, emphasizing a compelling narrative
Leveraged strategic messaging and data/metrics to continuously enhance performance in the dynamic technology solutions landscape
Applied analytical prowess to discern prospects' business challenges and effectively communicated business value to potential clients
Leveraged various marketing and sales tools such as GovWin/Deltek, LinkedIn, Salesforce.com, and others for meticulous research, identification, and tracking of new opportunities
Provided constructive feedback to marketing and sales leadership, contributing valuable insights to optimize campaign effectiveness
Collaborated with assigned field sales representatives to coordinate a territory action plan, cultivating opportunities within targeted accounts.
Analyzed existing marketing campaigns and identified areas for improvement to optimize lead generation results.
Built relationships with prospects by understanding their needs, providing helpful advice, and following up regularly on progress made towards goals.
Assisted in developing content for email campaigns that resonated with target audiences.
Engaged with prospects to identify decision-makers, timelines and product or service needs.
Senior Account Executive
Sage Communications
05.2015 - 10.2015
Crafted engaging blog content, compelling press releases, corporate messaging, and various templates to enhance prospect communication
Served as the primary client-facing representative and internal project manager for multiple agency accounts
Acted as the main point of contact for clients, ensuring efficient and timely execution of each project task
Headed multiple cross-functional teams, managing diverse accounts in Government, Commercial, and Nonprofit Organizations
Collaborated with clients and internal teams, providing strategic guidance to enhance the overall brand experience
Implemented and executed projects efficiently, serving as the main point of contact for clients
Managed, trained, and provided appropriate instruction to junior staff on projects, fostering a collaborative and skilled team
Built a deep understanding of clients' businesses and their competitive environments
Developed and maintained a production schedule to ensure timely project completion
Actively contributed to the development of account plans and innovative ideas
Ensured quality control was maintained at all times to uphold the highest standards.
Program Manager
Barbaricum
08.2013 - 05.2015
Conducted overall project governance, providing strategic direction and team integration - leading course correction as needed
Professionally executed client deliverables, monitored progress, managed risks, and stakeholders
Oversaw, monitored, and coordinated project completion within budgets
Regularly provided roadmaps and periodic recommendations to senior management and PMO personnel
Directed work of incumbents assigned to the project from various departments, offering ongoing mentoring to the program team regarding projects, tasks, and operations
Served as the point of contact for weekly reports and meetings with federal clients
Assisted in managing multiple subcontract companies, requiring constant interaction and communications
Served as the primary customer interface, identifying and mitigating project risks, resolving issues, developing solutions, measuring performance, and reporting all significant risks in a timely manner
Defined and monitored each team member's role and function, assigned work packages, and coordinated all team activities
Analyzed data and identified trends and inefficiencies to prevent problems before they occurred
Drove changes, process improvement, and improvement of quality and service levels for project stakeholders.
Business Development (Freelance)
Jennifer Schaus and Associates
05.2013 - 08.2013
Assisted in responding to RFPs and RFIs through the full proposal process; significant experience developing and writing proposal text that integrates input with win themes
Authored portions of proposals and compliance matrices; assigned hours to pricing task tables to complete the proposal process; participated in executive proposal reviews and performed other proposal shop duties as needed
Spearheaded business development efforts, revitalizing overall support for company operations and strategy
Proactively identified and proposed potential business deals by establishing connections with potential partners, uncovering and exploring new opportunities
Managed media relations, ensuring a strong company presence at industry events
Represented the company at industry events, showcasing a compelling presence.
Project Coordinator
Woodpile Studios
03.2011 - 05.2013
Fundraising Assistant
Fraioli and Associates
05.2010 - 11.2010
Utilized diverse fundraising techniques, including marketing and strategy development
Provided legislative correspondence, communication, and event planning support
Established and nurtured relationships with donors, PAC members, and members of Congress
Conducted prospect research to enhance fundraising strategies
Successfully executed major gift solicitation efforts
Played a key role in driving successful campaign outcomes.