Dynamic Director oversees every facet of childcare services with strong project management and decision-making skills. Brings comprehensive knowledge of curriculums, writing, planning and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.
Overview
13
13
years of professional experience
Work History
Director of Early Care and Education
RESPOND Inc.
08.2022 - Current
Increased company revenue by streamlining processes and implementing cost-saving measures.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Established departmental performance goals and provided feedback for underperforming areas.
Managed daily operations while overseeing multiple locations to foster increased productivity.
Formed strategic partnerships and connected with potential clients to drive business development.
Assisted in recruiting, hiring and training of team members.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Coordinates the adoption of research based, developmentally appropriate curriculum in all programs of the district and the district's partner agencies in the community.
Intensive Case Manager
Catholic Charities
11.2021 - 08.2022
Evaluated and addressed individual client needs and concerns.
Produced referrals for various community resources, housing and transportation services.
Worked with severely mentally ill, homeless and dually-diagnosed adults.
Presented case history material for review and discussion with staff members.
Communicated with public social and welfare agencies to obtain and provide client information.
Performed psychosocial assessments to identify barriers in patients to obtain or use medications.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Enhanced client outcomes by developing and implementing personalized case management plans.
Improved community resources access for clients through effective collaboration with local service providers.
Early Intervention Service Coordinator
Southern New Jersey Perinatal Cooperative
05.2013 - 01.2021
Work remotely
Cultivated strong relationships with local agencies and community partners to expand available resources for families in need.
Conducted regular home visits to monitor service delivery, providing feedback on therapist performance when needed.
Served as a liaison between families and school districts during transition planning meetings, advocating for appropriate support services within educational settings.
Assisting the families in identifying, applying and accessing any benefits programs for which they are eligible
Explaining the Individualized Family Service Plan (IFSP) process thoroughly including meeting participants, strategies and the option to invite other professionals to be part of the team
Informing them that services can be delivered in a range of settings such as approved early childhood programs, the child's home or other environment deemed appropriate
Contributed to business growth by confirming customer satisfaction with service and quality
Recognized by supervisor for maintaining accurate and timely records despite heavy caseload
Monitored documentation procedures to maintain consistent policies and current records
Partnered with clients to develop reachable goals and reasonable action lists for individualized service plans
Identified and contacted appropriate community resources on behalf of clients
Identified gaps in current services and developed relationships with potential providers, charitable organizations, schools and government agencies
Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill
Researched and provided timely resolution to service discrepancies
Maintained optimal supply levels to meet expected demands without overreaching budget targets
Boosted customer satisfaction scores by rolling out new motivational initiative for team workers.
Enhanced family engagement by conducting thorough assessments and developing individualized service plans.
Improved child outcomes by closely monitoring progress and adjusting intervention strategies as needed.
Streamlined communication between families, therapists, and other service providers to ensure a coordinated approach to care.
Increased access to services for children in underserved areas through targeted outreach efforts.
Expedited the referral process for early intervention services, ensuring timely evaluations and interventions for at-risk children.
Promoted family involvement in decision-making processes, empowering families to take an active role in their child''s development.
Implemented data-driven strategies to optimize the allocation of resources and enhance program effectiveness.
Toddler and Preschool Teacher
Acelero
02.2011 - 05.2013
Implemented hands-on, play-based strategies for experiential learning
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques
Developed professional relationships with parents, teachers, directors and therapists
Collaborated with colleagues on developing new classroom projects and monthly themes
Enhanced sensory abilities by giving children access to numerous textures and shapes
Administered and documented results of student assessments
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies
Completed required documentation for National Head Start program
Led support groups to help parents regain and improve parent-child bond
Follow program curriculum providing developmentally and linguistically appropriate experiences appropriate to age, language and culture of children served.
Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
Education
Bachelor of Arts - Child Development
Heritage College
Hull, Quebec
05.2005
Associate of Arts - Social Work
Northern College
Haileybury, Ontario
05.2000
Skills
File and data retrieval systems
Document control
Operations Management
Project Coordination
Contract Negotiation
Project Management
Business Planning
Staff Development
Business Administration
Budget Control
Project assistance
Administrative leadership
Data entry
Accounts payable and receivable
Decision-making
Organizational skills
Problem resolution
Friendly, positive attitude
Flexible
Critical thinking
Organization
Contract and Vendor Management
Fundraising Events
Crew Collaboration
Company Guidelines
Crisis Management
Issues Resolution
People Management
Financial Reporting
Verbal and Written Communication
Financial Management
Budget Management
Hiring and Retention
Team Management
Talent Acquisition
Timeline
Director of Early Care and Education
RESPOND Inc.
08.2022 - Current
Intensive Case Manager
Catholic Charities
11.2021 - 08.2022
Early Intervention Service Coordinator
Southern New Jersey Perinatal Cooperative
05.2013 - 01.2021
Toddler and Preschool Teacher
Acelero
02.2011 - 05.2013
Bachelor of Arts - Child Development
Heritage College
Associate of Arts - Social Work
Northern College
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