Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Julie Berry

Owensboro,KY
Julie Berry

Summary

Dynamic and dedicated professional with extensive experience at Kroger, excelling in cash handling and customer service. Proven ability to enhance customer satisfaction through efficient transactions and effective issue resolution. Reliable team player skilled in training and mentoring staff, ensuring high performance and compliance with company standards.

Overview

14
years of professional experience
1
Certification

Work History

Kroger

Cashier/SCO
02.2024 - 03.2025

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Kroger

Cashier/SCO
05.2019 - 05.2022

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

McDonald's

Shift Manager
03.2012 - 09.2018

Job overview

  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive

Arbys

Team Trainer
10.2010 - 05.2012

Job overview

  • Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Cross-trained existing employees to maximize team agility and performance.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Education

Apollo High School
Owensboro, KY

High School Diploma from Mathematics
05.1991

University Overview

Skills

  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Cash handling and management
  • Reliability and punctuality
  • Cash register operation
  • Written and verbal communication
  • Cash management
  • Cash handling expertise
  • Cash register systems
  • Payment processing
  • Product knowledge
  • Issue resolution
  • Cash drawer balancing
  • POS system operations
  • Payment collection
  • POS systems
  • Staff training
  • ID verification
  • Identification checks
  • Liquor regulations and compliance
  • Liquor law compliance
  • Multitasking and organization
  • Empathy and patience
  • Training and onboarding
  • Credit card processing
  • Basic math
  • Checkout monitoring
  • Scanner operations
  • Credit and cash transactions
  • Honest and dependable

Certification

Passed my Management classes and food safety classes. They gave me college credits

Timeline

Cashier/SCO
Kroger
02.2024 - 03.2025
Cashier/SCO
Kroger
05.2019 - 05.2022
Shift Manager
McDonald's
03.2012 - 09.2018
Team Trainer
Arbys
10.2010 - 05.2012
Apollo High School
High School Diploma from Mathematics

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Julie Berry