Julie Blake

• Schedule patients for physical therapy, occupational therapy and speech/language therapy
• Pre-register and final register patients
• Phone skills professional, courteous manner
• Able to direct callers or questions to the appropriate resource
• Support and assist in all areas of Rehabilitation services as needed
• Includes typing correspondence, meeting minutes and coverage of other positions.

· Responsible for a variety of functions related to patient flow and registration, guest relations and order entry.

• Collaborates with team leader, ANC, CNC, or Nurse Manger
• Provide support for Nurse Directors, Nurse Educators and Units
• Order office supplies and other administrative duties as requested
• Morning huddle to assess staffing needs, team building and networking
• Manage schedules using When to work software
• Manage payroll for 250+ staff.

• Plan, organize and implement activity programs
• Ensure emotional and social support for residents
• Coordinate resident council meetings
• Staffing, scheduling
• Posting to PCC on resident activities on MDS sheets and on the CAAs and assist with care plans
• Organize administration personnel and establish accountable roles for employees.

· Greets patients, family members, visitors and employees

· Scheduling work schedules for employees of Patient Registration

· Timekeeper with Kronos for Registration and Pre-Registration

· Lead Customer Service Initiative Training

· Teaches Customer Service Orientation for new employees