Summary
Overview
Work History
Education
Skills
Qualifications
Timeline
Generic

Julie Brake

Covington,GA

Summary

Dynamic and experienced Title Specialist Trainer with a proven track record in preparing candidates for successful completion of training and certification requirements. Adept at evaluating and enhancing training programs, ensuring compliance with business guidelines. I am experienced in facilitating virtual, classroom and onsite assessments, delivering constructive feedback, and cultivating a supportive learning atmosphere. Knowledgeable trainer skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Superb mentorship over more than 4 years.

Overview

7
7
years of professional experience

Work History

Title Specialist Trainer and Development

IAA- Insurance Auto Auctions
Two Westbrook Corporate Center , IL
10.2019 - Current
  • Modeled adult learning principles across diverse training environments
  • Demonstrated mastery in effective facilitation, engaging participants through questioning, listening techniques, and interventions
  • Ensured credible, learner-focused delivery of course content
  • Possessed thorough knowledge of specific operating areas and the gas industry, evaluating methodologies for learning or performance improvement solutions
  • Delivered interactive training programs for new policies, procedures, Customer c compliance and Company's best practice.

Customer Service Representative

IAA
Loganville , GA
03.2017 - 06.2019

Education

High School Diploma -

Eastside High School
Covington, GA
06.1998

Skills

  • Online Instruction
  • Attention to Detail
  • Training & Development
  • Document Review
  • Public Speaking
  • Presentations and Demonstrations
  • Materials Organization
  • New Hire Training
  • Course Planning
  • Creative Problem-Solving
  • Online-Based Education
  • Training Initiatives
  • Interpersonal Communication
  • Data Entry

Qualifications

High school diploma, Proven Facilitation Skills, 4+ years of trainer, knowledge of systems and work procedures,  Create resources using Microsoft Word such as Job Aids and process guides.  Professional demeanor, solid written and verbal communication and customer service skills, and knowledge of adult learning principles., Exceptional presentation and training delivery/platform skills., Excellent facilitation skills in group dynamics., Ability to put my problem solving skills to work in "in the moment setting"and create relevant business examples to illustrate key training points., Technical Skills - MS Word, (Excel, PPT– intermediate proficiency)., Ability to communicate effectively both written and verbally with all levels of a diverse organization., Ability to motivate and develop non-direct reports and deliver constructive feedback., Able to work well in a team-based setting or in a consistently changing environment., Self-Starter, Attention to detail.

Timeline

Title Specialist Trainer and Development

IAA- Insurance Auto Auctions
10.2019 - Current

Customer Service Representative

IAA
03.2017 - 06.2019

High School Diploma -

Eastside High School
Julie Brake