Summary
Work History
Education
Skills
Timeline
Generic

Julie Briggs

Marion,NC

Summary

Proven leader in property management, notably with Palms Associates, LLC, adept at boosting community engagement and maintaining high occupancy rates through strategic planning and excellent customer service. Skilled in conflict handling and data analysis, I excel in transforming challenges into opportunities, achieving operational excellence without compromising tenant satisfaction.

Dedicated Community Manager with 10 years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor.

Work History

Community Manager

Evolve Cos
09.2024 - Current
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Evaluated property conditions and recommended improvements.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Collected and maintained careful records of rental payments and payment dates.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.

Assistant Property Manager

Palms Associates, LLC
04.2021 - 08.2024
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Kept accurate records of all resident and tenant correspondence.
  • Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
  • Maintained accurate and up-to-date tenant and property records, enhancing operational efficiency.
  • Increased lease renewals, carefully addressing tenant concerns and negotiating terms beneficial to both parties.

Assistant Property Manager

Friedman Real Estate
09.2020 - 04.2021
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Collected and maintained careful records of rental payments and payment dates.

Leasing Consultant

Monarch Investment Group
07.2018 - 09.2020
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Maintained high occupancy rates through effective marketing strategies and excellent customer service.
  • Assisted in preparation of lease agreements, ensuring compliance with local laws and regulations.
  • Conducted property tours for potential tenants, showcasing amenities to increase leasing interest.

Education

GED -

Groveport Madison High School
Groveport, OH

Skills

  • Community engagement
  • Tenant and eviction laws
  • Daily operations management
  • Property inspections
  • Staff training
  • MS office suite
  • Conflict handling
  • Maintenance oversight
  • Payment processing
  • Customer service
  • Strategic planning
  • Analytical thinking
  • Crisis management
  • Data analysis
  • Creative and adaptable
  • Fair housing mandates

Timeline

Community Manager

Evolve Cos
09.2024 - Current

Assistant Property Manager

Palms Associates, LLC
04.2021 - 08.2024

Assistant Property Manager

Friedman Real Estate
09.2020 - 04.2021

Leasing Consultant

Monarch Investment Group
07.2018 - 09.2020

GED -

Groveport Madison High School
Julie Briggs