Hi, I’m
Julie Brown
Haxtun,CO
Summary
Dedicated professional skilled in planning and implementing specialized services to a diverse population. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
years of professional experience
Work History
Northeastern Plains Solutions
Insurance Specialist
03.2024 - 08.2024
Job overview
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Resolved discrepancies in insurance payments by collaborating with carriers.
- Reduced claims processing time by effectively collaborating with adjusters, claimants, and internal departments.
- Communicated effectively with members of operations, finance, and clinical departments.
- Maintained confidentiality of patient finances, records, and health statuses.
- Followed up on denials, late payments, extensions and other special circumstances.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
New Pathways Wellness & Recovery Counseling Center
Child & Family Specialist
09.2023 - 03.2024
Job overview
- Educated parents on child development milestones, promoting healthy growth and early intervention when needed.
- Connected families with community resources to strengthen support networks and enhance overall wellbeing.
- Facilitated parenting workshops to foster knowledge of nurturing practices and communication techniques among caregivers.
- Built trust with clients through empathetic listening and clear communication, fostering positive rapport.
- Developed and implemented programs to support children's mental health and well-being.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Supported families in crisis situations, coordinating with relevant agencies for effective resolution.
- Collaborated with multidisciplinary teams to ensure comprehensive support services for children and families.
- Maintained detailed documentation of client interactions in compliance with agency guidelines while upholding strict confidentiality protocols.
- Documented data and completed accurate updates to case records.
- Continuously updated professional knowledge by attending training sessions, conferences, or pursuing further education opportunities related to child welfare practice.
Little Sprouts Learning Center
Director of Learning Center
03.2022 - 08.2023
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Guided and supported board of directors and staff in development of new ideas.
- Collaborated with board of directors, staff and parents to identify and address institutional challenges.
- Worked with community agencies to increase staff recruiting, engagement and retention.
- Improved policies and procedures to maximize student safety.
- Managed program paperwork and child records to comply with state requirements.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
Northeastern Junior College Sterling Colorado
Adult Education Instructor - Holyoke
11.2019 - 07.2021
Job overview
- Managed small and large groups of adult learners for classroom and online instruction.
- Developed lesson plans to maximize effectiveness of instruction.
- Provided instruction to increase adult learners' basic education skills and improve their employability.
- Utilized multimedia strategies to facilitate learning and increase student engagement.
- Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.
- Educated students about dealing with problem situations, expressing emotions appropriately and communicating with peers and employers.
Converge
Elementary Special Education Teacher
01.2019 - 05.2019
Job overview
- Instructed, counseled, & mentored students
- Obtained & organized materials
- Collaborated with administration, colleagues, & parents
- Managed student records
- Screened & tested students
Grainland-CHS C-Store
Secretary To Senior Administrative Manager
01.1999 - 08.2000
Job overview
- Process and file records.
- Developed and implemented improved filing systems for enhanced order and accuracy
- Update tracking spreadsheets with latest information.
- Respond to inquiries, research and resolve problems related to transactions handled by the department.
- Support program operations by preparing and updating documents, reports and spreadsheets.
- Assist senior administrative professionals with daily work tasks.
Centennial Mental Health Center
Early Childhood Behavioral Specialist
01.2017 - 10.2017
Job overview
- Collaborated with administration, colleagues, and parents
- Provided behavioral health instruction to local area schools/agencies
- Tested, obtained, and organized materials
- Managed records and upheld confidentiality
Fleming School - Frenchman RE-3
Substitute Teacher
01.2016 - 05.2016
Job overview
- Instructed & mentored students in grades Kdg. - 12th
- Improvised lessons when needed
- Obtained & organized materials
- Collaborated with administration & teachers
Wray School District
Middle School Special Education Teacher (5th-8th)
08.2015 - 12.2015
Job overview
- Instructed, counseled, & mentored students
- Obtained & organized materials
- Collaborated with administration, colleagues, & parents
- Managed student records
- Screened & tested students
Summit Treatment Services, Inc.
Teacher
08.2014 - 10.2014
Job overview
- Instructed, counseled, & mentored students
- Obtained & organized materials
- Collaborated with administration, colleagues, & parents
- Managed student records
- Screened & tested students
Fleming Schools- Frenchman RE-3
Preschool Director/Teacher
08.2013 - 08.2014
Job overview
- Instructed, counseled, & mentored students
- Obtained & organized materials
- Collaborated with administration, colleagues, & parents
- Managed student records
- Screened & tested students
Various local School Districts
Substitute Teacher
08.1995 - 05.2024
Job overview
- Instructed & mentored students in grades Kdg. - 12th
- Improvised lessons when needed
- Obtained & organized materials
- Collaborated with administration & teachers
Kidz Ark - Jackie Reynold's School
Teacher
07.2010 - 07.2011
Job overview
- Instructed, counseled, & mentored students
- Obtained & organized materials
- Collaborated with administration, colleagues, & parents
- Managed student records
- Screened & tested students
Campbell Elementary School - RE-1
5th Grade Special Education Teacher
07.2008 - 07.2009
Job overview
- Instructed, counseled, & mentored students
- Obtained & organized materials
- Collaborated with administration, colleagues, & parents
- Managed student records
- Screened & tested students
Northeastern Colorado B.O.C.E.S.
Speech/Language Teacher
08.1995 - 08.2005
Job overview
- Instructed, counseled, & mentored students
- Obtained & organized materials
- Collaborated with administration, colleagues, & parents
- Managed student records
- Screened & tested students
Bulldog Bistro
Assistant Manager
03.2008 - 08.2009
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Managed supplies, vendors, & ordered supplies while adhering to a budget
- Recorded & processed payroll
- Coordinated employee schedules
- Screened applicant resumes & coordinated in-person interviews
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
L & L Readymix
Secretary
01.1999 - 08.2000
Job overview
- Directed guests & routed deliveries
- Scheduled appointments and conducted follow-up calls to clients
- Answered & managed incoming & outgoing calls while recording accurate messages
- Distributed employee notices & mail around the office
- Obtained signatures for financial documents & internal and external invoices
- Performed billing duties
- Entered data into system and updated customer contacts with information to keep records current
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
Davis Preschool/ Daycare
Teacher/Daycare Provider
08.1997 - 07.1998
Job overview
- Instructed students
- Obtained & organized materials
- Collaborated with administration, colleagues, & parents
- Managed student records
- Screened & tested students
Education
University Of Northern Colorado, Greeley, CO
Bachelor of Arts from Social Science/Education
12.1994
Skills
- Professionalism
- Strong Communication Skills
- Organized planner and coordinator
- Accurate, detailed, and Multitasker
- Pleasant Telephone Demeanor
- Bill Processing
- Updating Customer Accounts
- Filing
Timeline
Insurance Specialist
Northeastern Plains Solutions
03.2024 - 08.2024
Child & Family Specialist
New Pathways Wellness & Recovery Counseling Center
09.2023 - 03.2024
Director of Learning Center
Little Sprouts Learning Center
03.2022 - 08.2023
Adult Education Instructor - Holyoke
Northeastern Junior College Sterling Colorado
11.2019 - 07.2021
Elementary Special Education Teacher
Converge
01.2019 - 05.2019
Early Childhood Behavioral Specialist
Centennial Mental Health Center
01.2017 - 10.2017
Substitute Teacher
Fleming School - Frenchman RE-3
01.2016 - 05.2016
Middle School Special Education Teacher (5th-8th)
Wray School District
08.2015 - 12.2015
Teacher
Summit Treatment Services, Inc.
08.2014 - 10.2014
Preschool Director/Teacher
Fleming Schools- Frenchman RE-3
08.2013 - 08.2014
Teacher
Kidz Ark - Jackie Reynold's School
07.2010 - 07.2011
5th Grade Special Education Teacher
Campbell Elementary School - RE-1
07.2008 - 07.2009
Assistant Manager
Bulldog Bistro
03.2008 - 08.2009
Secretary To Senior Administrative Manager
Grainland-CHS C-Store
01.1999 - 08.2000
Secretary
L & L Readymix
01.1999 - 08.2000
Teacher/Daycare Provider
Davis Preschool/ Daycare
08.1997 - 07.1998
Substitute Teacher
Various local School Districts
08.1995 - 05.2024
Speech/Language Teacher
Northeastern Colorado B.O.C.E.S.
08.1995 - 08.2005
University Of Northern Colorado
Bachelor of Arts from Social Science/Education
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