Information Technology position allowing for parlay of demonstrated technology, finance, project management, and problem-solving skills.
Driven [Desired Position] with background in managing demand forecasting and inventory optimization. Successfully led initiatives to streamline supply chain operations, resulting in improved efficiency and reduced costs. Demonstrated strategic planning and data analysis skills to support decision-making and enhance market responsiveness.
Overview
21
21
years of professional experience
Work History
Demand Manager
EATON – Bussmann Division
03.2025 - Current
As a Demand Manager at Bussmann I am responsible for overseeing the Demand Planning Process and supporting two Demand Planners. My team is responsible for managing the demand for Bussmann Electrical Products over a 24 month horizon which includes 36k SKU’s, 76 product families, 7 product managers and 5 Global Plants. We use data analysis, market trends, and statistical models to predict future bookings and ensure an adequate supply chain. This past year my team took over Demand Planning activities that were performed in PUNE which included managing demand in Demantra, loading updated demand to SAP, running LTP and forecast audits. We streamlined the process and wrote and maintain standard work for each process. My primary duties are as follows;
Oversee monthly Demand Cycle, including updating and loading Demand to SAP, monthly LTP process and monthly forecast audits.
Lead monthly SIOP Demand Review Meetings
Lead monthly retail and E-mobility team Demand Reviews
Lead weekly mini-SIOP Hyperscale meetings with Production team
Manage Global Demand and lead quarterly Global Demand Review meetings
Support Demand Planners in monthly Demand Planning activities
Demand Planner
EATON – Bussmann Division
03.2022 - 03.2025
As a Demand Planner for Bussmann I was responsible for managing the Demand Plan for all Bussmann Electrical products. I was responsible for managing the demand for Bussmann Electrical Products over a 24 month horizon. I was responsible for 36k SKU’s, 76 product families, 7 product managers and 5 Global Plants. I used data analysis, market trends, and statistical models to predict future bookings and ensure an adequate supply chain. My primary duties were as follows;
Lead monthly Demand Review Meetings
Review product family demand with each PM monthly.
Make adjustments to forecast, stocking strategies and safety stock.
Track forecast Accuracy.
Sales Reporting Analyst
EATON – Bussmann Division
11.2017 - 03.2022
As a Sales Reporting Analyst for Bussmann I was responsible for updating monthly sales and financial reports and calculating Agent commissions. My primary duties were as follows;
Calculate monthly agent commissions and generate agent commission reports
Update monthly sales reporting and financial reports
Calculate and issue customer rebates
Technical Support Specialist
ASSET CONTROLS, INC.
01.2016 - 08.2017
At Asset Controls, Inc. my primary responsibility as a Technical Support Specialist, was to assist customers with software and application issues. The role required strong technology, problem solving and communication skills. I worked with Microsoft Excel, Word, Power-point, SQL Server Management Studio and several other technology platforms daily. My primary duties were as follows;
Answered customer calls and emails and assisted with software issues, which included diagnosing errors, walking customers through software processes and reconciling inventory discrepancies.
Created or enhanced customer reports using Excel, Report Writer or SQL
Set up remote desktop connections and stored login information using Command Key
Set up new customer accounts and conducted live customer user trainings
Identified software defects
Created internal and External Process Documents
Business Account Representative
VERTICAL COMMUNICATIONS
09.2014 - 01.2016
At Vertical Communications, my primary responsibilities as a Business Account Representative were to identify potential customers with a need to upgrade or purchase telecommunications services or equipment such as internet, business phone systems, managed security, etc. My duties were as follows;
Identified and qualified prospective customers and determined decision makers
Set meetings with decision makers to present telecommunications solutions
Worked with Sales Engineer through solution design and implementation. Managed implementation of telecommunication solution working with technicians and customer to make sure implementation was clean and not disruptive to the customer.
Problem solved issues customers encountered with existing and new telecommunication services.
Mortgage Loan Officer
BANK OF AMERICA
07.2013 - 08.2014
At Bank of America, my primary responsibilities as a Licensed Mortgage Loan Officer, were to identify customers that would benefit from Bank of American Mortgage Loan Products and to facilitate the loan process from origination to servicing. My duties included the following;
Identified potential customers by assessing their current mortgage and financial information, entered customer’s 1003 application information into Encompass and determined what loan program the borrower qualified and priced the loan.
Originated mortgage loans by having the borrower fill out appropriate documentation as dictated by regulated guidelines and collected appropriate documentation from the borrower.
Helped the borrowers interpret Mortgage Documentation and set loan process expectations at the time of signing origination package.
Ran initial Desktop Underwriting Findings to ensure approval and that all documentation is collected before submitting loan package to processing.
Analyzed financial documentation to ensure accurate figures for debt to income and assets were being submitted to underwriting for approval.
Worked with the Loan Processor in clearing underwriting conditions and collected appropriate documentation from borrowers and third parties ensuring deadlines were being met.
Reviewed the HUD closing statement with borrowers before closing to ensure the borrowers understood the documents and what money was to be brought or received at closing (or after rescission period is met).
After closing worked with closing department to ensure any funding conditions were met.
Periodically worked with servicing department to solve serving issues, such as adjustments to escrow accounts.
Mortgage Loan Officer
VINSON MORTGAGE
03.2012 - 07.2013
At Vinson Mortgage, my primary responsibilities as a Licensed Mortgage Loan Officer were to match potential borrowers with a lender and loan program that would most benefit the borrower and facilitate the loan process from origination to close;
Pre-qualified potential borrowers by assessing their current mortgage and financial information, entered borrower’s 1003 application information into Encompass and determined a lender with a loan program that would best fit the borrower’s situation.
Originated mortgage loans by having the borrower fill out appropriate documentation as dictated by regulated guidelines and collected appropriate documentation from the borrower.
Helped the borrowers interpret Mortgage Documentation and set loan process expectations at the time of signing origination package.
Ran initial lender specific Desktop Underwriting Finding to ensure approval and that all documentation is collected before submitting loan package to processing.
Analyzed financial documentation (income documentation, tax returns, retirement and bank statements, etc.) and payment calculation (making sure tax, insurance and PMI amounts were accurate) to ensure accurate figures for debt to income and assets were being submitted to underwriting for approval.
Worked with the Loan Processor in clearing underwriting conditions and collected appropriate documentation from borrowers and third parties ensuring deadlines were being met.
Reviewed the HUD closing statement with borrowers before closing to ensure the borrowers understood the documents and what money was to be brought or received at closing (or after rescission period is met).
After closing worked with closing department to ensure any funding conditions were met.
Business Account Representative
CENTURYLINK
07.2008 - 03.2012
At CenturyLink, my primary responsibilities as a Business Account Representative were to service current customers and identify opportunities to upgrade or sell services and or equipment and to identify potential new customers within my given territory. My duties were as follows;
Called on current customers to maintain relationship and uncover new opportunities.
Identified and qualified prospective customers and determined decision makers
Set meetings with decision makers to present telecommunications solutions
Executed sales contracts and Scope of Works
Worked with Sales Engineer through solution design and implementation
Managed implementation of telecommunication solution working with technicians and customer to make sure implementation is clean and not disruptive to the customer.
Problem solved issues customer encountered with existing and new telecommunication services.
Mortgage Loan Officer
AMERICAN MUTUAL MORTGAGE
06.2004 - 07.2008
At American Mutual Mortgage, my primary responsibilities as a Licensed Loan Officer in 32 states, were to match potential borrowers with a lender and loan program that would most benefit the borrower and facilitate the loan process from origination to close. My duties were as follows:
Pre-qualified potential borrowers by assessing their current mortgage and financial information, entered borrower’s 1003 application information into a Loan Origination System and determined a lender with a loan program that would best fit the borrower’s situation.
Originated mortgage loans by having the borrower fill out appropriate documentation as dictated by the lender and the state of origination.
Helped the borrowers interpret Mortgage Documentation and set loan process expectations at the time of signing origination package.
Ran initial lender specific Desktop Underwriting Finding to ensure approval and that all documentation was collected before submitting loan package to processing.
Analyzed financial documentation (income documentation, tax returns, retirement and bank statements, etc.) and payment calculation (making sure tax, insurance and PMI amounts are accurate) to ensure accurate figures for debt to income and assets were being submitted to underwriting for approval.
Worked with the Loan Processor in clearing underwriting conditions and collected appropriate documentation from borrowers and third parties ensuring deadlines were being met.
Reviewed the HUD closing statement with borrowers before closing to ensure the borrowers understood the documents and what money was to be brought or received at closing (or after rescission period).
After closing worked with closing department to ensure any funding conditions were met.
2005 received Women’s Council of Realtors Affiliate of the Year award in Columbia MO
Education
BGS Bachelor of General Studies -
COLUMBIA COLLEGE
Saint Louis, MO
01.2012
Biology, Pre-Allied Health
UNIVERSITY OF KANSAS
Lawrence, KS
01.1995
Skills
Demand Planning
Project Management
Microsoft Power BI
Remote Desktop
SAP
Demantra
Command Key
SQL Server Management Studio
Microsoft Teams
Microsoft Outlook
Microsoft Excel, Word and Power-point
Sales and operations planning
Demand forecasting
Product lifecycle management
Statistical modeling
Timeline
Demand Manager
EATON – Bussmann Division
03.2025 - Current
Demand Planner
EATON – Bussmann Division
03.2022 - 03.2025
Sales Reporting Analyst
EATON – Bussmann Division
11.2017 - 03.2022
Technical Support Specialist
ASSET CONTROLS, INC.
01.2016 - 08.2017
Business Account Representative
VERTICAL COMMUNICATIONS
09.2014 - 01.2016
Mortgage Loan Officer
BANK OF AMERICA
07.2013 - 08.2014
Mortgage Loan Officer
VINSON MORTGAGE
03.2012 - 07.2013
Business Account Representative
CENTURYLINK
07.2008 - 03.2012
Mortgage Loan Officer
AMERICAN MUTUAL MORTGAGE
06.2004 - 07.2008
Biology, Pre-Allied Health
UNIVERSITY OF KANSAS
BGS Bachelor of General Studies -
COLUMBIA COLLEGE
Profile
Motivated, competitive, detail oriented, organized and professional with solid work experience with mortgage loan origination, processing and IT support. Strong problem solver with the ability to work independently or in a team environment. Results driven with the ability to motivate those around me.
Manufacturing Engineer at Bussmann S. De R.L De C.V. (Eaton/Copper Bussmann)Manufacturing Engineer at Bussmann S. De R.L De C.V. (Eaton/Copper Bussmann)