Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Associate position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Robotics Floor Monitor /Learning Ambassador
Amazon Air (KAFW)
12.2022 - Current
Enhanced customer experience by closely monitoring floor activities and promptly addressing concerns.
Reduced safety hazards by conducting regular inspections of the floor for cleanliness and maintenance issues.
Maintained a welcoming environment for Associates with meticulous attention to presentation and organization knowledge of Safety Procedures.
Assisted in inventory management, ensuring accurate product counts and timely shipping
Shift Supervisor
Perfect Food & Gas (Sinclair)
11.2021 - 09.2022
Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Increased sales performance through effective upselling techniques and staff training initiatives.
Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Responded to and resolved customer questions and concerns.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Cashier
Eblen Short Stop
05.2021 - 09.2022
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Shift Leader
Pilot Flying J Travel Center
10.2019 - 05.2021
Improved team productivity by implementing efficient scheduling and task delegation methods.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
Trained new employees and delegated daily tasks and responsibilities.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Completed daily financial activities and prepared weekly reports for management to inform decision-making.