Payroll Specialist and Bookkeper bringing 21 years' experience in accounting and operations management. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.
PAYROLL MANAGER
Completed payroll for 100 employees and maintained detailed records of procedures. Completed weekly & biweekly payroll for Company Personnel. Resolved payroll discrepancies quickly and successfully.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database. Generated manual live checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution. Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
A/P & A/R SPECIALIST
Managed accounts payable and receivables. Monitored status of accounts receivable and payable to facilitate prompt processing. Maintained and processed invoices, deposits, and money logs. Posted daily receipts and payments. Created detailed expense reports to facilitate reimbursement for business expenses incurred.
Maintained account accuracy by reviewing and reconciling checks monthly. Input high volume of monthly invoices with consistent accuracy. Collected and summarized expenses for profit and loss analysis. Assisted in review and revision of budgets based on business needs.
Worker's Compensation Specialist
Prepared WC and General Liability documents for managers or legal personnel. Directed and coordinated various investigations conducted by field investigation team. Maintained suspicious claims database and prepared reports for supervisors. Followed up on potentially fraudulent claims initiated by claims representatives. Collected evidence to support contested claims in court. Interviewed agents and claimants to correct errors or omissions and investigate questionable claims. Followed up with insured individuals regarding premium and deductibles payments.
Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues. Clarified coverage of losses to policyholders and provided assistance in itemizing damages. Researched claims and incident information to deliver solutions and resolve problems. Examined claims forms and other records to determine insurance coverage. Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
Conducted day-to-day administrative tasks to maintain information files and process paperwork.
Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability. Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
Analyzed information gathered by investigation and report findings and recommendations.
Conducted comprehensive interviews of witnesses and claimants to gather facts and information. Reviewed and analyzed suspicious and potentially fraudulent insurance claims. Investigated and assessed damage to property and reviewed property damage estimates.
Reviewed new files to determine current status of injury claim and to develop plan of action.
Organized, planned and documented materials for Workers Compensation and General Liability claims. Maintained contact with claimants and attorneys to determine treatment status.
Followed up with insured individuals regarding premium and deductibles payments.
A/P & A/R
Maintained and processed invoices, deposits, and payments. Generated invoices upon receipt of billing information and tracked collection progress.
Tracked expenses and income while organizing and maintaining bank statements for checking accounts. Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
Maintained account accuracy by reviewing and reconciling checks monthly. Reported financial data and updated financial records in ledgers and journals. Input financial data and produced reports using QB. Reviewed and filed financial documents, coded accounting entries for data processing, tracked financial progress by creating quarterly and yearly balance sheets. Identified accounting errors when cross-referencing documents and database information. Supported management by processing invoices and documents with consistent on-time delivery. Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
Process payroll account transactions (salaries, benefits, garnishments, deductions, levy's payments. Issued DD and live checks weekly, Bi-Weekly, Semi-Monthly, and Monthly for Multi-State Contracts Ran payroll for 300 Employees and processed Certified Payroll for 100 employees. Professional Experience in Prevailing Wage/Certified Experience in reporting to (DIR). In charge of deducting employees Union Dues by complying with the Wage Determination, through payroll and process payments to Union monthly.
Verify Background checks on employees before hiring. Coordinate timekeeping and payroll systems oversee processing of payroll changes (new hires, terminations, raises) and system upgrades. Compliance with applicable laws and payroll tax obligations. Collaborate with (HR) and accounting teams Maintain accurate records and prepare reports. Resolve issues and answer payroll-related questions. Oversee and
direct payroll procedures. Maintain medical, vision and
dental insurance plans and 401K benefits for
employees.
Prepare reports for quarterly, yearly and weekly reports. Such as Form 940 and 941. By company
policies and procedures. Make sure account balances
are correct. Resolve payroll errors. Manage payroll
staff. Resolved payroll discrepancies quickly and
successfully. Provided customer service to employees
regarding payroll inquiries and issues. Maintained strict
confidentiality of all payroll information and records.
Verified and submitted timekeeping information for
accurate and efficient payroll processing. Confirmed
compliance with all applicable federal, state and local
payroll laws and regulations.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers. Interacted with customers by phone, email, or in-person to provide information. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Assisted in organizing and overseeing assignments to drive operational excellence. Maintained computer and physical filing systems. Created, maintained and updated filing systems for paper and electronic documents.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty. Updated reports, managed accounts, and generated reports for company database. Established team priorities, maintained schedules and monitored performance. Oversaw office inventory activities by ordering and requisitions and stocking and shipment shipping or receiving. Successfully managed budgets and allocated resources to maximize productivity and profitability. Developed and maintained successful relationships with vendors, suppliers and contractors. Defined clear targets and objectives and communicated to other team members.
Evaluated employee performance and conveyed constructive feedback to improve skills. Managed office operations while scheduling appointments for department managers. Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement. Coordinated special projects and managed schedules. Controlled finances to lower costs and keep business operating within budget.