Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Carita

Woodstock,CT

Summary

Dynamic human service operations leader with a strong track record in compliance and financial management. Skilled in cultivating relationships with external partners and driving team performance, while ensuring that the team leads with heart and meets each individual where they are at. Proven success with meeting and exceeding growth goals and program and state expansion.

Overview

20
20
years of professional experience

Work History

Senior Director, Enrollment Operations

Careforth
Boston, MA
11.2021 - Current
  • Oversaw enrollment across 12 states for three programs, driving recruitment success.
  • Developed strategic plans and KPIs to ensure alignment with organizational goals.
  • Cultivated and maintained relationships with payers and referrers to enhance collaboration.
  • Managed P&L development and oversight, ensuring financial stability.
  • Coached new managers, providing guidance and support for effective leadership.

Director of Operations

Careforth
Boston, Massachusetts
09.2018 - 11.2021
  • Oversaw state-specific programming and compliance efforts to meet regulatory standards.
  • Fostered relationships with payers and state regulators to enhance collaboration.
  • Managed budget creation and oversight to ensure financial viability.
  • Monitored team performance and engagement to optimize productivity.
  • Ensured compliance with NCQA standards across all operations.
  • Analyzed state KPIs to drive strategic improvements.

Regional Manager

Careforth
Boston, MA
09.2013 - 08.2018
  • Oversaw regional operations, ensuring strict adherence to care standards.
  • Implemented quality control measures to uphold high service standards in caregiving.
  • Analyzed performance data to identify improvement areas and execute solutions.
  • Managed team performance while facilitating professional development opportunities.

Day Program Director

Venture Services
Sturbridge, Massachusetts
04.2005 - 08.2013
  • Created engaging daily schedules to boost participant involvement.
  • Facilitated training sessions for staff on program policies and effective engagement strategies.
  • Implemented safety protocols, ensuring a secure environment for all participants.
  • Organized recreational activities that fostered social skills and teamwork.
  • Tracked expenditures to assist in budget management for program supplies.
  • Designed personalized programs tailored to participant needs and interests.

Education

Bachelor of Arts - Psychology

Eastern Connecticut State University
Willimantic, CT
12-2002

Skills

  • KPI development
  • Payer relations
  • Team leadership
  • Problem solving
  • Relationship building
  • Core values management

Timeline

Senior Director, Enrollment Operations

Careforth
11.2021 - Current

Director of Operations

Careforth
09.2018 - 11.2021

Regional Manager

Careforth
09.2013 - 08.2018

Day Program Director

Venture Services
04.2005 - 08.2013

Bachelor of Arts - Psychology

Eastern Connecticut State University

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