Julie Carter
New Baltimore,MI
Summary
Dynamic retail professional with a proven track record at Lowe's, excelling in operational efficiency and employee training. Expert in inventory management and customer service, I successfully implemented strategies that enhanced productivity and fostered a positive work environment. Committed to driving sales and mentoring teams to achieve long-term objectives.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Assistant Store Manager Ops
Lowe's
Sterling Heights, MI
03.2015 - Current
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Coached and developed store associates through formal and informal interactions.
- Mentor a positive work environment.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Managed the day-to-day operations of the store, including customer service, inventory management, and sales.
Assistant Manager CS
Nino Salvaggio
Troy, MI
03.2015 - 10.2015
- Delegated work to staff, setting priorities and goals.
- Established processes for monitoring customer satisfaction levels.
- Managed customer service inquiries and complaints in a timely manner.
- Cash handling balance tills
- Supervised daily operations including scheduling shifts, assigning duties.
Assistant Store Manager Admin
Lowe's
Warren, MI
09.2001 - 03.2015
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Supervised cash handling processes to ensure accuracy of transactions.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Education
Bachelor of Arts - Business Management
Macomb Community College
Warren, MI06-2006
Skills
- Inventory management
- Sales forecasting
- Customer service
- Cash handling
- Problem solving
- Operational efficiency
- Mentoring and coaching
- Loss prevention
- Verbal and written communication
- Customer service and engagement
Certification
- CPR Certified
- Builders License
Timeline
Assistant Store Manager Ops
Lowe's
03.2015 - Current
Assistant Manager CS
Nino Salvaggio
03.2015 - 10.2015
Assistant Store Manager Admin
Lowe's
09.2001 - 03.2015
Bachelor of Arts - Business Management
Macomb Community College