Julie Casanova
Clearfield,UT
Summary
Results-driven Sales Manager bringing 4+ years of experience in product development, promotion and optimization. Skilled in developing associates based on knowledge and supporting them by helping discover their strengths. Proficient in creating merchandising strategies to accomplish promotional goals. Demonstrated success in building relations and supporting our brand vendors. Always searching for feedback for self growth and continuous improvement.
Overview
5
5
years of professional experience
Work History
Sales Manager
Ulta Beauty Inc.
Farmington, UT
11.2022 - Current
- Developed sales plans, goals, strategies and objectives to achieve team goals and objectives.
- Trained, coached, and mentored Beauty Advisors and Prestige Beauty Advisors to ensure success in their roles.
- Trained and coached temporary keyholders within our store to drive metrics as Lead Cashiers while also supporting managerial staff.
- Analyzed business and sales targets using critical problem-solving skills.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
- Coached, developed and motivated team to achieve goals.
- Directed and coordinated products, services and sales events.
- Supported Operations with truck, shrink and signage.
- Managing all schedule needs in retail sales, incorporating management GEL shifts to enure sufficient coverage.
Merchandise Service Coordinator
Ulta Beauty Inc.
Great Falls, MT
04.2021 - 11.2022
- Conducted regular audits of store displays and made necessary adjustments to promote better visibility.
- Scheduled regular meetings with merchandising teams to identify trends in customer preferences.
- Ensured accuracy of pricing information on all products listed online or in-store.
- Worked closely with store managers to develop effective merchandising plans that maximize profits.
- Built product displays and placed appropriate signage for merchandise.
- Communicated and coordinated planogram execution with store management.
- Delegated work to staff, setting priorities and goals.
- Directed and supervised staff performance.
- Taking ownership and leading truck to efficiently put out stock with urgency
- Researched out-of-stock items to find additional inventory in other store locations.
Merchandise Operations Supervisor
Sephora
Great Falls, MT
05.2019 - 05.2021
- Prepared budgets for various projects related to merchandise operations.
- Ensured compliance with company policies related to purchasing procedures.
- Analyzed sales trends to forecast merchandise needs for upcoming seasons or events.
- Resolved customer complaints regarding merchandise orders accurately and promptly.
- Developed and managed Merchandising Operations processes to ensure accurate product data entry, inventory control, and promotional pricing.
- Provided guidance and support to team members on operational procedures.
- Identified areas of improvement in operations processes to increase efficiency and profitability.
- Performed regular audits of inventory accuracy and product availability.
- Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
Beauty Advisor
Ulta Beauty Inc.
Great Falls, MT
01.2019 - 05.2019
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Created a positive shopping experience for each customer through effective communication skills.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Provided customers with product advice and recommendations based on their individual needs.
- Finalized purchases and processed payments.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
Education
High School Diploma -
Gila Ridge High School
Yuma, AZ05-2017
Skills
- Sales Tracking
- Staff Management
- Performance Management
- Sales Reporting
- Sales Team Training
- Relationship Building
- Product Knowledge
- Resolution-Oriented
- Bilingual in spanish
- Sales Engagement Techniques
- Continuous Improvements
- Sales Operations
- Exceptional Multi-Tasker
Timeline
Sales Manager
Ulta Beauty Inc.
11.2022 - Current
Merchandise Service Coordinator
Ulta Beauty Inc.
04.2021 - 11.2022
Merchandise Operations Supervisor
Sephora
05.2019 - 05.2021
Beauty Advisor
Ulta Beauty Inc.
01.2019 - 05.2019
High School Diploma -
Gila Ridge High School