Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hi, I’m

Julie Chaffins

Loss Prevention/ Asset Protection
Memphis,TN
Julie Chaffins

Summary

  • Dynamic individual with hands-on experience in Loss Prevention and a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
  • Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

8
years of professional experience
1
Certification

Work History

Amazon
Memphis, TN

Loss Prevention Specialist
11.2020 - 09.2024

Job overview

  • Conducted investigations into thefts and other security breaches.
  • Managed daily reports related to security issues, including employee misconduct, theft, and vandalism.
  • Responded quickly to emergency situations, such as robberies or assaults, providing support until police arrived.
  • Coordinated with local law enforcement agencies when necessary regarding criminal activities.
  • Performed regular audits of operations to ensure compliance with safety regulations.
  • Interviewed witnesses and suspects in connection with security-related incidents.
  • Ensured the proper use of access control systems by monitoring personnel movements throughout the facility.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Amazon
Memphis, TN

ICQA Problem Solver
11.2019 - 10.2020

Job overview

  • Inspected incoming materials for damage.
  • Trained employees in proper equipment use and product testing procedures.
  • Performed inventory cycle counting and identified discrepancies.
  • Led physical counts and reconciled discrepancies to maintain accurate inventory records.
  • Implemented loss prevention strategies to reduce shrinkage and waste.
  • Identified opportunities for improvement within existing processes and systems through continuous monitoring of key performance indicators.
  • Conducted daily audits of the production line for compliance with quality standards.

Dyer Foods
Millington, TN

Assistant Manager, Customer Service
01.2017 - 10.2019

Job overview

  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Followed through with client requests to resolve problems.

Education

University of Minnesota
Minneapolis, MN

from Social Work/ Gerontology

Skills

  • Investigation and interrogation
  • Interviewing techniques
  • Audit procedures
  • Incident reporting
  • Investigations
  • Policy implementation
  • Risk management
  • Access control management
  • Access control
  • Physical security

Accomplishments

In 2022, I was named Top Tier LPS for the NW and NE regions

Certification

  • Wicklander Interviewing and Interrogation techniques Certification

Timeline

Loss Prevention Specialist

Amazon
11.2020 - 09.2024

ICQA Problem Solver

Amazon
11.2019 - 10.2020

Assistant Manager, Customer Service

Dyer Foods
01.2017 - 10.2019

University of Minnesota

from Social Work/ Gerontology
Julie ChaffinsLoss Prevention/ Asset Protection